Best Western Dallas Inn Suites

Customer service was great!

Standard room no frills

I have stayed at five BW's in the last few months, and this was about in the middle in terms of quality, which varies a lot from one BW to another. BW Dallas (Or.) is conveniently located at a central junction in this small town. A shopping center with a grocery store and pharmacy is right across the street, and you are central to any place you want to visit in Dallas. The cost of the central location is a little street noise, but we did not find it disruptive. We were in a 1 br King, which is advertised as having a sitting chair. The first room we were assigned did not have such a chair, so we were switched on request. The chair in the second room was incredibly frayed and need to be replaced. The room also had a musty smell. Noise from the pool was sometimes an issue, as it is inexplicably open until 11pm. There was a joyfully noisy family in there after 10pm, but the manager addressed this when we complained. They advertise a workout room, but it is small, accommodating only a recumbent bicycle, elliptical machine, and treadmill. The breakfast is cheerfully hosted and tasty. Some of the items are packaged/reheated.

The sink drain was clogged. Front desk staff were kind and provided draino and also offered to pour it for us. I think they did the best they could. Housekeeping should ensure however that the drains drain properly after they have cleaned them to prevent this from happening in the future.

My stay was fantastic!

Multiple mold spots on bathroom walls. Otherwise the place is good.

Nice and clean facilities. Friendly staff

Staff was super nice. Room was clean and comfortable.

Daddy daughter night out, was a decent breakfast and resemble price