We stayed in this hotel on Thursday, April 11th and parked our truck in the hotel covered parking garage underneath the building. When we awoke Friday morning to leave, we noticed our truck was gone. No sign of glass or forced entry. We spoke to the front desk clerk Katherine about the incident. I asked to speak with her manager. She went to get her manager, but the manager--Aurora--decided she WAS NOT going to come out and talk to us. Seems a little fishy if you ask me. I know their hands are "tied" to a certain extent, but there was NO remorse, NO sympathy, NO nothing. This is EXTREMELY unacceptable in my opinion.