Road53827215627
April 26, 2024
If I could give this place a zero, I would. Booked with my points, just needed a place to stay on our way home from Florida. Booked 2 rooms on the first floor with King beds. Called this morning to verify the rooms, I was told everything was all set. When we arrived, we were told that there were no rooms on the first floor with King beds, and we would have to go on the 2nd floor. Then she told us there was no elevator. So we sign for the rooms, and head to back to go up the stairs. My radar went off when I saw all of the work trucks parked out back, and a nasty looking stairway, that we had to walk up. I hear this very loud music blaring out of a room upstairs. As I am walking up the stairs, the door is wide open on the room right next to mine, and all of these guys are hanging out in this room with the loud music. I open up the door on my room, and the smell of smoke was enough to knock me over. I couldn’t get out of that nasty rat trap fast enough. This has to be one of the very worst hotels that I have ever been in, that bears the Wyndham name. Steer clear of this one!!! I am getting my points back, but it takes 3 to 5 days to get them credited to my account.