Turay Hotel

Everything was good But bed collapsed soon after arriving . Only real complaint the Wi-Fi was so so poor Had no Wi-F the i rooms . Buy food location staff excellent . No complaint’s

This is my first time in turkey with my family and my boyfriend the bar staff ozzy second night we came to Turay hotel I had a piña colada the best piña colada you cloud ever have ozzy is very welcoming and very friendly if you ever wanted a cocktail on holiday ozzy is the one to ask #best holiday and drinks I have ever had

The Turay is a lovely complex, beautiful buildings offering a good level of privacy. The hotel is calm and quiet in a beautiful location close to the centre. Breakfast with sight of turtles and wild life - what more could one want. The staff team are warm, friendly and attentive. We loved our stay!!!!

We were guests at the Turay hotel for two weeks in April. The hotel is lovely, family run and in the most picturesque surroundings. It is situated by the river, with it’s own jetty where you can eat and enjoy the views of the hills across the river and if lucky enough see a turtle and fish swim by. The pool area is lovely with sun beds in the sun or the shade and comfy seats close by if you wish to chill out with a drink and a book. The rooms are comfortable, cleaned daily and fresh towels left by two lovely friendly cleaning ladies. We found all the staff to be friendly and helpful if needed. A special mention to Tomas who was always on hand to help or advise and to our superb bar man Ozzie always there to greet you with a smile. We enjoyed a lovely breakfast every day, lots of choice and chef always ready to make you scrambled egg, fried egg or omlette to order. We also ate lunch and evening meals on the hotel jetty a number of times and the food was excellent. “Serenity by the river”, we will be back.

Stayed here end of April for 9 nights with my husband for our wedding anniversary and I only have positive things to say about this beautiful hotel.The setting of the restaurant is on the river which has beautiful views and we saw turtles swimming in the river.We ate tasty breakfast every morning in this tranquil location and also ate some nights and the food is lovely. The rooms are cleaned every day by the lovely friendly cleaning staff and fresh towels left, we were on a ground floor with a small balcony with a table and chairs and a lovely view of the mountains.The pool area is so lovely and peaceful with plenty of sunbeds and including some in the shade. A special mention to Tomas who carried our breakfast trays to the river every morning and he is so friendly,funny and knowledgable.Ozzie who works on the bar is so lovely and friendly and helpful too. We met Mr Turay the owner who is very friendly and warm. I would stay here again Dalyan is a beautiful place and the Turay is a 10 minute stroll on the river into town and a lovely small family run hotel. Thank you Carole and Paul x

An excellent hotel, in a superb location. We knew the food on the jetty was great from eating there on many previous visits to a neighbouring hotel. Thomas was his usual helpful self. First time staying in the hotel. The rooms are lovely, and breakfast was good too. Nice to have omelette or fried eggs cooked to order. Salih the barman is a great asset to the hotel with his friendly banter and excellent service.

Hotel needs a lot of work. Rooms are distressing with dirty spots. They need to improve service and cleanliness. I will never go back there. I regret wasting g money and time there. Next yike in Daltan I will make sure to pick a better place.

We arrived at the Turay early hours of the morning via an organised transfer with the hotel, lovely air conditioned bus. When we arrived we were quickly shown to our rooms and settled in. Having visited before in 2019 before ownership change we knew roughly what to expect from the hotel. It’s a short 10 minute walk into town which is perfect for us. The new owner to his credit has made amendments to the hotel which have improved its quality. The staff were amazing, from the cleaners, to the bar staff (Salah) and the restaurant staff (Tomas) and others. The chef in the kitchen was fab at breakfast making fresh omlettes and eggs. Unfortunately the Management gave off a vibe of them and us - meaning the staff were constantly on edge, they all seemed very anxious incase they did something wrong, the few conversations I saw between staff and management were not pleasant. They work so hard, seven days a week and do a fantastic job it made me sad to see them so worried. There were inconsistencies in several things, meals we ordered once when ordered again came completely differently, prices for late check out and boat trips varied dependent on who you spoke with. We previously had a fan in the second room as no aircon in their (and two childrens bed) we didn’t have this on this occasion, we did ask at reception to be told no they don’t have any. Yet later in the week another family complained and they went and bought them one! They had an older daughter. I guess our small children were an inconvenience. The owner told children off for playing too loudly in the pool (there were a lot of children) and no one could understand why, it was lovely to see children who didn’t know each other playing like they should! On leaving we had paid for a private transfer and were advised of a pickup time and to meet at reception we did this and 10 minutes after the agreed time no one was there so we had to go and find someone in the restaurant - the son and his owner came back rather swiftly looking a bit panicked and explained that his son would be taking us back to the airport in his car. I felt unhappy about this as it was not what we agreed or paid for but unfortunately we were not in a position to argue as we would have been late for check in. Overall we had a lovely holiday, made by the lovely couples and families we met at the hotel who we will stay in touch with, and the lovely staff - however the attitude of management means we will not be returning to what was a little piece of paradise when we first visited in 2019. I understand from other replies to feedback on here the owner plans to make it adults only, we definitely felt families were not what they were looking for at this hotel, which is a shame as 70% of the guests were just that.