Xilamuren Grassland Mongolian Holy Land Resort Reviews

Response from Property: I'm sorry that I didn't bring you the best experience. You may not know much about Inner Mongolia's grasslands and weather, especially the Xilamuren grassland. In the summer, the grassland also has a large temperature difference between morning and evening, and once the grassland passes September to October The grassland did get cold after that, and the temperature in the house did get a bit cold at night. Please turn on the air conditioner for warmth. Each of our rooms is equipped with air conditioners. Most of the tourists who come to the grassland travel to the blue sky, white clouds and green grassland, watch the stars at night, and truly stay away from the hustle and bustle of the city. This is the purpose of coming to the grassland. If you compare it with the city amusement park, it will definitely look monotonous. October is the autumn season in the prairie. There is no green grass to be seen, but there are still endless vast grasslands. As for things like horse riding, go-karts, beef and mutton, bonfire parties, fireworks, etc., I hope international friends will make good plans and travel to this place. First of all, you must fully understand the local conditions, otherwise it is really unacceptable to give the hotel a low score because of the weather.

Response from Property: I went to watch the starry sky with my friends. For dinner, I only had mutton bones in pot, and I stuck a straw in the bones and ate them. I had porridge, soup, pickles, etc. for breakfast. The hotel is spacious and the heating works very well. Hot water can also be used without restrictions, which is great. Thank you for your good review. We welcome international friends to stay in the Mongolian holy land again and entertain your friends like family members...

Response from Property: Thank you for your five-star review! The three bedrooms and one living room of the B&B are simply the ceiling level of grassland accommodation. Both the comfort and the internal layout of the room are excellent, and the guests who have stayed there are very satisfied. It's cost-effective, and it feels great to sit on the terrace and drink a beer while watching the stars. In addition, our two-bedroom and one-living room, log house type, and ecological star-roofed yurt are all outstanding! Our resort is right in the center of the Xilamuren grassland. The beef and mutton we provide to our guests are the cattle and sheep that roam the grassland. The rooms are clean, comfortable and warm. It is the best choice to choose the Mongolian holy land in Xilamuren. The most beautiful resort in the grassland is here. Friends who have stayed there said that the experience was great. Friends, you are welcome to come again next time!

Response from Property: I'm sorry that I didn't give you the most perfect experience. You were so sure about everything from the cleanliness of the room to the service of our service staff. I don't know which aspect gave you a rating of 3.7. The grassland is far away from the city, and the price of transporting it to the grassland is doubled. We use grassland cattle and sheep for beef and mutton. You look at the quality, not the price. If the food is expensive, you don’t have to pay for it. You can go to the city to eat. There is really no way to solve this problem. Give me more understanding and respect each other, thank you!

Response from Property: Thank you for your evaluation. We deeply apologize for the service that did not meet your requirements. We will strengthen management and awareness in this area. Thank you very much for your true introduction to the Mongolian holy land environment and yurts. Your introduction is more contagious than ours, so that more friends who come to the grassland can truly stay in the best resort in the grassland and taste the green beef and mutton of the grassland. , friends are welcome to bring their families back to the Mongolian holy land to gather together when they have time from July to August.

Response from Property: Thank you for your five-star review. We warmly welcome you to visit us again next time with your family! ! ! This year we have upgraded all the ecological packages to starry sky roofs. You can see the starry sky while lying on the bed at night. It is a great experience. You are welcome to stay in our starry sky roof luxury yurts next time つ😘つ

Response from Property: It's really beautiful and healing. Stars flying at night and vast fields during the day. You can really enjoy a romantic experience. Thank you for giving such a high evaluation. As the most representative resort on the grassland, Mongolian Holy Land will continue to provide the best service to every customer!

Response from Property: Thank you for your five-star review. The owner of the Mongolian resort once appeared on the CCTV stage as an inheritor of intangible cultural heritage on behalf of the grassland people. He is a person with great cultural heritage. He was born and raised in Xilamuren Prairie. The resort has been operating for so many years and Guangjiao Friends all over the world provide the most enthusiastic and sincere service to every arriving customer. Our resorts are all built with traditional Mongolian elements. It is the resort with the most Mongolian cultural characteristics on the grassland. Whether we have been to the camps in Hulunbuir or the Mongolian-style camps in Xinjiang, Qinghai, friends who come to our resort all say good. Our environment, sanitation, and services are all implemented to the urban four-star standards. Accommodation, catering and entertainment are integrated, and our location is in the center of the grassland, with convenient transportation and beautiful environment. Welcome to visit us again next time!

Response from Property: You are really throwing dirty water on others. Please provide evidence of additional charges. If there are no additional charges, you will be legally responsible! Our rooms are all sold on Ctrip. We have never charged extra room fees from our customers. You will be held legally responsible for your slander and rumors. Our room is equipped with air conditioning, and the sheets and quilts are changed every day. There is nothing unhygienic. No one who has stayed here said that our hygiene is poor. Our hygiene is famously clean on the grassland. The label of our resort is that the rooms are comfortable and clean and the service is good!

Response from Property: Dear guest: Hello! Thank you for your kind review! We are honored that you chose to stay at Mongolian Holy Land Resort! The Mongolian Holy Land has a variety of room types for friends to choose from, such as Mongolian chariot yurts, starry sky roof ecological yurts, and special B&Bs. It is among the top resorts on the grassland in terms of hygiene, environment and services. We focus on customer experience and quality. One principle. The food and beverages are guaranteed to be fresh, and the beef and mutton are all from grassland Liuda cattle and sheep. Friends who have stayed at our resort are very satisfied. Come to the Mongolian Holy Land to truly experience the fun of vacation. Friends gather in the Mongolian Holy Land, watch the stars, eat roasted leg of lamb and drink some beer. Life is extremely comfortable! All the hotel staff look forward to your coming again! I wish you and your family good health! May all go well with you! Happy family!

Response from Property: Dear guest: Hello! Thank you for your kind review! We are honored that you chose to stay at Mongolian Holy Land Resort! The Mongolian Holy Land has a variety of room types such as chariot packages, starry sky roof ecological packages, and B&Bs for friends to choose from. Whether it is health, environment, or service, it is among the top resorts on the grassland. We focus on customer experience and the principle of quality first. . The food and drinks are guaranteed to be fresh, and the beef and mutton are all from grassland Liuda cattle and sheep. Friends who have stayed at our resort are very satisfied. Come to the Mongolian Holy Land to truly experience the fun of vacation. Friends gather in the Mongolian Holy Land, watch the stars, eat roasted leg of lamb and drink some beer. Life is extremely comfortable! All the hotel staff look forward to your coming again! I wish you and your family good health! May all go well with you! Happy family!

Response from Property: Sorry for not giving you the most perfect experience! It was very unpleasant for you to come to the grassland without wifi, and you were asked to refund the one-night room that you had to stay for two consecutive nights. For the sake of customer experience, we refunded you that night for free, which made it difficult for us to spend more than a thousand and one night in a B&B. It was left empty for one night without being sold. We have kept the house for you for so long, and you just said that I can no longer live without the Internet. So let me ask, do you bear the loss? There is no wifi in the whole Xilamuren grassland recently. The signal tower is broken. If you want to experience wifi, it would be better to stay at home. Why come to the grassland to give negative reviews to others and harm the interests of others due to force majeure? ! There is no problem with our service. Our resort receives so many customers a year, and we have never had any problems like the ones you mentioned above in terms of quality or health services. Just because of a joke by the waiter, you got angry and deliberately acted badly. Comment, we must go through the Ctrip complaint channel!

Response from Property: The fee you pay from the platform is the room fee for accommodation and does not include other things. I have never seen anyone want to eat and play for free after paying the room fee. Your understanding really subverts my three views! If you think it is expensive, you don’t have to buy it. The fruits and vegetables on the grassland are all brought from the city 100 kilometers away. If you think it is expensive, you don’t have to eat it. As for the entertainment items, we can’t provide them to you for free. We don’t have that obligation and height. Do you think it is expensive? You can go out and turn right! You squeezed seven or eight people into one room, and you said it was not cost-effective. What does it have to do with you whether the yurt is empty or full? You want to waste your time? You booked a B&B with three bedrooms and one living room, and we gave you a room in a yurt? You have never seen a yurt with air leakage costing 1,000 yuan for accommodation. You come to us to get a bargain and still do it well! Don’t you feel ashamed of your weird thoughts and actions? You take advantage and curse others. I have never seen anyone like you.

Response from Property: Thank you for your five-star review. The three-bedroom and one-living room of Mongolian Holy Land Resort is the king of grassland accommodation. It is not crowded for 6 people. It also has a large terrace, where you can watch the sunrise, sunset and stars. The small compartment on the second floor can To satisfy children's desire to fall asleep while watching the stars and the moon at night, five-star hotels do not have this room type. Our resort combines yurts with homestays to meet the needs of customers with different needs. It is the best resort in the grassland. The resort is located in the center of the grassland. It is convenient no matter where you go. The food is clean and delicious, the rooms are comfortable and clean, and the service is warm and thoughtful. Welcome friends to come again!