Residence Inn Fort Lauderdale Airport & Cruise Port

Nice room layout, quite, friendly staff, nice bar & lounge service with good food.

Beware booking with this hotel!!!!! The check-in was the worst experience I have ever had!  I was told that I cancelled 2 of the 3 rooms!  Impossible!  My 1 reservation was for 3 rooms!  I have email confirmation (just received 2 days prior) of my full payment!  In front of my family (9 ppl, 4 of which are kids), I was embarrassed, treated as though I’m dumb, that I did something wrong, kept us waiting & waiting!!!!!   It has been a long day & was late, so I decided to “just pay” for a 2 bedr suite (all that was left).  I had reserved & PAID for 3 rooms each with 2 queens.  Not only were we inconvenienced because the 2 bedroom suite (that cost me the price of my 1 booking for all 3 rooms!), had only 1 queen in each of the 2 rooms, 2 ppl had to sleep on a sofa bed!   They also charged $50 for parking even tho I showed them it said free parking on my confirmation!  Again, they don’t care!  Trip.com should refund me because I guess their information wasn’t accurate! When I got home, contacted Trip.com.  They “kinda” tried but they only got hotel to refund me $135 cad for the additional $586.16 I had to pay!!!!   Trip.com only refunded me $100 cad!   So I got ripped off $351.16 cad!!!!   I’ve made bookings before with Trip.com (1 for 2 rooms/1 for 3 rooms) with no issues.  BUT after this, I don’t know if can I ever trust them again!!!???

Spacious room. Near airport. Good value.  Complimentary breakfast is pretty good.

We only stayed one night before a cruise but we were very pleased with the studio room, how clean the room and facilities were and how nice the front desk staff was. The breakfast was fresh, plentiful and easy to access. We will definitely stay here again.

Hotel was fine - shuttle was terrible. Called and it took over 50 minutes for the shuttle to arrive. Shuttle was full at our stop and continued to stop at the other locations cramming more people in. Driver was okay, but the wait was intolerable.

Great location nearby the airport, grocery store and more . Good variety of breakfast options. Kind and knowledgeable staff. Shuttle was nicely organized and easy to use. Loved the spacious room and bathroom. Would definitely stay here again in the future!

Great experience. We stayed for one night before our cruise and the hotel was perfect. Spacious rooms, clean, lots of bathroom counter space. The staff were friendly and so helpful. I would 100% stay here again.