Guest User
June 23, 2024
The property is beautiful, and we had a pleasant meal with a charming waitress. Those are the only good things I can say about this place. Upon checking into our room, we found dirty tissues and food on the floor, and a dripping liquid on the walls. We were in one of the executive suites, which are apparently older.The phone to the front desk wouldn't work, so we had to walk over to the lodge to request a new room. The new room also had litter on the floor, but nothing with bodily fluids and as it was late we stayed there--cleaned up the litter ourselves. Then discovered the a/c kept shutting down. Front desk told us how to fix it ourselves, but when that didn't solve it, a maintenance man came. His fix worked for a while but around midnight everything stopped again--and it was quite hot out. So, no, we won't stay there again. And what I find especially shocking is that two requests to discuss this with management resulted in no response at all. This is an unprofessional management in every way.