My husband, mom and I selected this hotel for two reasons. 1) It was a suite at a good price with nice separation of space. 2) It was 30 minutes away from Berklee College of Music by car, given traffic, every day at every time of the day. lol. The photos on the website are very accurate. NEGATIVES: The only negative comments I have is of the flooring in our penthouse room, 1024. The rugs were old, not very clean and had a faint odor because of it. I made sure to wear slippers. I'm a hotel snob, so the rugs bugged me the whole trip. The floor boards squeaked when the person sleeping in the loft walked around and there were a couple areas on the ceilings that had chipped plaster. Due likely to age and an old water leak that went unrepaired. OPINION OF SUITE: The suite has the feel of a condo, with great allocation of space and a fireplace. The sofa was large, stain free and a pull-out. Each bedroom space had a king size bed and television. The living room also had a T.V. The full kitchen was very clean. The bathrooms were very clean. The mattresses and linen were very clean and comfortable. The hotel grounds were very quite and parking was very close to every bldg. no matter where you parked. THE STAFF: I cannot speak highly enough of the staff! Their excellent service and pleasant demeanor prompted me to write this review! They make this place wonderful to stay at from the moment you walk in! Rosemary had our room keys waiting for us because we were a 7 am check-in. The night staff made sure they auto checked us in at midnight the evening before as they promised they would do. Stacy greeted us happily as she was entering the bldg. at 8 am. I thought, boy, the lady sure is nice and discovered later that she worked there. Justine, also at the front desk made chocolate chip cookies every night for guest to grab, and didn't make me feel guilty for taking more than one. THE FREE BREAKFAST: The breakfast staff were awesome as well! They were very friendly and made turkey sausage for my husband every morning because of his major allergy to pork. The food and dining areas stayed spotless, even with several guests bustling in and out. There was a different selection of hot breakfast sandwiches, eggs, potatoes, waffles and oatmeal with all the fixings daily. Bottled water, juices, yogurt and fruit stayed stocked. The coffee stayed hot and available 24 hours a day. AMENITIES: The laundry room is $2 a wash/dry. The fitness room is small but very clean with nice newer equipment and hand weights. NEARBY; Costco is literally within walking distance across from the parking lot, as well as a TGIF restaurant, which also provided great service, good food and stayed open until 1 am! There is a 3rd restaurant in the parking lot as well. We didn't eat there. This hotel is out and away with an industrial feel to it, and right off the highway. Buildings 10 and 11 face the Hwy. We stayed in Bldg. 10, and although we heard the cars it wasn't nerve wrecking.
Excellent
108 Reviews