Guest User
June 2, 2024
I should have known when I booked this hotel and the person got my dates wrong even after I said the dates at least twice, that I should have cancelled my booking. I was given a deal, but once I called back to notify him of the mistake in the booking dates, he said he could no longer offer the deal because we were leaving Friday and not Thursday. When I booked my room, I was informed that I was on the first floor, but ended up on the 5th floor at the end of the hallway. Normally, this wouldn't be a problem, but currently I am having issues with one of feet which makes walking difficult at times. I also asked that my receipt be slipped under my door, which it was not and had to ask about it at check out. Had I read the review about the bed bugs, I would have stayed in another hotel. Although I do a thorough check of the bed for that exact thing and not finding any, that previous review left me feeling uncomfortable. I was surprised that there are no bed bug protectors on the mattresses. There is no duvet cover either as someone else mentioned in their review as well. Just a duvet between two flat sheets. They obviously didn't vacuum the carpet as there was a bottle cap and nail clippings on the carpet near the bed. The bed was uncomfortable and as someone else mentioned, the pillows were the size of throw pillows. My husband said there was little to no water pressure, during his shower, another previous mention in a review. We did however, find out from his friend in the area, apparently there was a water main break so not sure which caused the pressure problem. Then there's the parking lot and location of the hotel. If you have mobility issues and do not have a disability parking pass, this is not the hotel for you based upon the parking lot alone. There were a couple of positives though. Staff were pleasant upon arrival and departure. The breakfast was decent. Other than the bottle cap and nail clippings, the rest of the room was pretty clean. The A/C worked extremely well. Personally, I would not stay here again, nor would I recommend it to anyone.