To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(403)
Positive reviews(398)
Reviews with photos/video(41)
Delicious breakfast(35)
Classy environment(32)
Friendly front desk staff(13)
Large rooms(8)
Stayed multiple times(7)
Average sound insulation(7)
Well decorated(6)
Perfect for business trips(5)
Negative reviews(5)
Guest User
Comfy Queen Room
Stayed in Nov 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Nov 7, 2024
Very good hotel for the price.
Response from Property: 親愛的沐小主,感謝您的鼓勵和肯定!我們所追求的就是讓顧客感動,“當顧客有困難需要幫助時,讓顧客感動的機會就到了”,“親情一家人”的服務品牌堅持了N年一直不變,因為有您的認可和鼓勵,我們將傳遞給所有員工,這是對我們最大的獎賞,我們將更加努力!期待您的再次光臨!
Muhammad Adil Sheikh
Selected Room (2 beds)
Stayed in Mar 2023
Business travelers
19 review
5.0/5
Outstanding
Posted on Mar 25, 2023
It’s worth a stay. Clean, tidy and cosy. For the price cannot ask for anything better.
Response from Property: 您好!看到您簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~小沐沐為每位客官提供自助式的早餐,中西式簡餐,品種豐富,為每位客官帶來超值的體驗。清沐精選酒店是一個富有年輕活力的酒店,以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇
Xiaoheitu^_^
Romantic Room (Double bed) (Bathtub)
Stayed in Apr 2024
Business travelers
36 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The environment is beautiful, the room is very clean, the breakfast is rich, and the service attitude is very good
Original TextTranslated by Google
Response from Property: Dear Master Mu, we are very touched when we see your review and your love for Mumu. We look forward to meeting Mumu again. We will serve you with heart and repay you with the greatest enthusiasm. I wish you and your family good health and happiness every day. Mumu also has a free laundry room and gym!
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Guest User
Selected Double Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 11, 2024
The room is large and the bed is very comfortable. The breakfast is also good and better than other hotels. The front desk service is very attentive and enthusiastic! ! ! There is a coffee machine and snacks downstairs. The surrounding transportation is also very convenient. It is highly recommended!
Original TextTranslated by Google
Response from Property: Dear Little Master Mu: Hello! I'm glad that you chose to stay at Qingmu Select Hotel. I was stunned when I saw your review was so small! The hotel is located in a prosperous area, with the excitement and convenience of the city. The hotel's buffet breakfast is rich in variety and delicious! Home is a haven from the wind, a cozy nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
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Guest User
Comfy Queen Room
Stayed in Nov 2023
Other
3 review
2.2/5
Posted on Nov 20, 2023
The towels were torn, there were playing cards in the drawer, and there were a lot of fur in the bathroom. . . . . . It’s on the sheets too! After all, it is a chain hotel, so the most basic hygiene should be done well, right?
Original TextTranslated by Google
Response from Property: Dear Mu Xiaozhu, thank you for staying at Qingmu Select Hotel and giving us your feedback about your stay. We are very sorry that this stay did not meet your expectations. We sincerely hope to get in touch with you for more details. Make corresponding improvements. You can call the hotel switchboard to give us your valuable suggestions. We hope that our improvements will welcome your visit again!
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Guest User
Comfy Queen Room
Stayed in Nov 2023
Other
5 review
1.0/5
Posted on Nov 13, 2023
The room smells very loud and the diaphragm noise is not good. There is construction in the front which is very noisy and they say they can't hear it in the back. I opened the room in the back and the exterior wall is being renovated in the back. Shelves are set up outside the window. There is an air conditioner outside a small window. , it’s so noisy that I couldn’t sleep in the middle of the night. I checked out at 14 o’clock in other hotels, but I didn’t sleep well here at 12 o’clock. How can I sleep well when the sound insulation is so bad?
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Original TextTranslated by Google
Response from Property: Dear Mr. Mu: Thank you for staying at Qingmu Select Hotel. We are very sorry to disappoint you this time. We deeply apologize for this. At first, the front desk offered to change your room, but you later said that it was not necessary, and there was no follow-up. Call the front desk again, so the front desk thinks your problem has been resolved. We will carefully study the issues you mentioned and actively rectify them. If you have any questions in the room, you can contact the hotel front desk, and there will be 24-hour service to help you solve the problem. Thank you for your help. We hope to provide you with a satisfactory stay experience next time you stay. We also hope that Xiaomumu will become your first choice in Danyang.
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Guest User
Selected Room (2 beds)
Stayed in Dec 2022
Other
22 review
2.0/5
Posted on Dec 22, 2022
The first thing that's bad is the soundproofing of the room. I can hear the TV next door clearly. Can't the hotel set the maximum volume of the TV in each room? At 4 o'clock in the middle of the night, there was a ** going on next door. I could hear it clearly.
The second worst thing is that when you walk in, you see the floor. It’s sloppy and makes you feel unclean.
Third, I suggest you stop spraying low-quality scented air fresheners. In extraordinary times, you should spray more disinfectants after cleaning.
Original TextTranslated by Google
Response from Property: Dear guest, we sincerely apologize for bringing you a bad check-in experience. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. We are deeply sorry for the inconvenience caused to you. I wish you success in your work and good health!
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Dingqingqianlong
Selected Room (2 beds)
Stayed in May 2022
Family
2 review
4.0/5
Very Good
Posted on May 24, 2022
Due to wrong date. The hotel didn't call or send a text message to notify you. When you arrived, it only informed you that the room was reserved for you. Didn't you notify me if I didn't check in for one night and didn't call you if I didn't check in for two nights? Ctrip has negotiated for a long time and the hotel is not responsible. This is the first time I have encountered such a hotel. I have stayed here before. This time I plan to stay for many days. I negotiated the price of 2 nights, but it is not possible to change one night. We are also responsible for the wrong date. 🤫But the hotel didn’t call me and there was a problem, saying that they would keep a room for me! 😷I am also speechless😓
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Original TextTranslated by Google
Response from Property: Dear guest, thank you for visiting Qingmu Selected Hotel. First of all, I would like to express my deep apologies for any inconvenience you have encountered. I have notified the relevant departments of the issues you reported. And it has become a case in our training courses. We will strengthen employee training and supervision in the future. We will rectify the issues you raised immediately. If you have any questions during your stay, you can contact us at any time. The hotel housekeeping center and front desk colleagues are dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy every day!
Response from Property: 尊敬的沐小主:您好!感謝您選擇清沐精選酒店,再多的廣告,不如大家的口口相傳,我們向來重視口碑宣傳,更加重視每一個客人的切身感受,衹要您來到酒店,就是我們的貴客,我們願意盡最大的努力,讓您的旅途變得輕鬆愉快順心,期待您的再次光臨,感受小沐沐不一樣的風采。祝:一切順利
Response from Property: 親愛滴沐小主 您好,非常感謝您對酒店的支持,沒有得到您全5分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望客官您下次的到來能給我們指出我們的不足,我們會努力做到更好,我們用心服務讓到店的每位客官都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
Response from Property: 親愛滴沐小主 您好,非常感謝您對酒店的支持,沒有得到您全5分好評,我們心裏還是有點點的失落,很抱歉給閣下帶來的不便體驗;我們將會加強對酒店軟硬件設施以及服務質量的提升,小沐沐將會定期定量定時維護和更新房間環境、設備以及公共區域設施,務求讓閣下入住有更為舒適整潔的環境,正是如您一樣的客人對我們的不斷關心和督促,才能使我們不斷發現工作中的問題,獲得改正和不斷進步。希望閣下下一次光臨有一個全新的感受!熱切期待再次光臨體驗!