Best Western Plus Plaza Hotel Darmstadt Reviews

Convenience and good breakfast. Walking distance to Train Station

Overall good, but no Internet Access during my two night stay that was disappointed.

Pretty good quality and decent price !

The room is very good but the charge is very tempting. A security deposit of 10 euros and an overnight fee of 1.23 euros

For me, practical and good, satisfactory

Unfortunately no smart tv to use apps like YouTube Netflix etc., but the staff was very nice. Will definitely book again in the future.

Nice, tidy room.

Quick overnight stay while driving south… booked late, just one hour before arrival. Hotel is a typical business hotel, a bit worn. The floor in the room was incorrectly laid and had raised in all joints which looked and felt weird. The beds were excellent and the window could be opened for a very good nights sleep. The parking was ridicously expensive at 18 Euro with no other options availlable in the vicinity. Breakfast was very nice.

The room was too warm, and you can not sleep with the windows opened due to the noise of the trains (the hotel faces the rail paths). So, I did not have a good sleeps during the whole stay. And this is not good when you travel for work. The card to open the door did not always work. And everytime it didn't I had to go back to the reception. The kettle was not working and not repaired at the first request.

room was hot and if window was kept open, the trains were very loud.

We stayed only one night and needed it only for a night sleep. There was no parking option except for the parking garage under the hotel. For this, again with no other option, they charged another 18 euros. Bad service!

Very professional and courtesy staff with multiple language speaking staff members. I believe the daily parking/diner rates are enormous and should be lowered

The room was great, neat and spacious. Yet the front of the building is outdated and as if falling apart. Staff is slow and ignorant of service. We have a non-working water boiler in our room to make coffe/tea. When we called reception, we were told to come down to hot water... wrong answer! In such cases you bring coffee up. When going down to reception fornhot water I was directed to the restaurant where I encountered personel that didn't seem to understand some basic English. After repeating my request I was directed to a machine to make my own coffee. When checking out I asked the lady at the frontdesk to make note of the broken waterboiler... she nodded and that's it... she didn't write down or make a note of it. Questionable service all over.

Everything was good