Hotels Near Maritime Reptile Zoo Limited in Dartmouth

Our third stop on our tour of the maritimes was the Hotel Halifax. It had a great location close to the pier and it was connected to the indoor walkway that connected to the mall, the ******, and other hotels and businesses downtown. This was very convenient on the day it rained during our stay! The rooms were very spacious and had very comfortable beds. No issues with hot water, air conditioning or internet. An unexpected bonus was having a water refill machine on each floor to fill up reusable water bottles. There was no breakfast included but the hotel was connected to the indoor food court at the mall and there were lots of restaurants nearby. At the hotel you can pay for parking at the indoor parking garage connected to the hotel, and it allowed in and out privileges. We thoroughly enjoyed our stay and would highly recommended to anyone wanting to stay in the waterfront area!

Excellent stay and great staff at the hotel. Rooms were really clean and all other complimentary services were great. Hotel is also close to downtown Halifax as well as main streets where you have easy access to all amenities

Positives: - Convenient location to the Halifax Citadel and the harbor, 2-3 blocks each way. - Good hot water - The room itself is old with limited electrical outlet, but the hotel installed extension cords and additional electrical outlet bases on the nightstand and on the desk to make charging easy and convenient. - The room was also dark due to its original design and age of the building, but the hotel brought in more lights and evenly spread-out the room to ensure no dark area/spot, which I appreciate. Negatives: - Hairs found on top of toilet and floors of the bathroom, lots of short hairs, disgusting - Watermarks on the coffee table and nightstand - Many pin holes on the walls and wall papers - When raising the dirty bathroom issues to the hotel, they sent an inexperienced person, Jared, over to help but the issues did not get resolved and made false accusations about me being rude to him when I was speaking at my normal voice and sharing cleanliness issues. - Toilet dripping all night - Booked for VIP package but did not get VIP service in both room quality and condition as well as staff attitude (particular from Jared) other than waiving the self-parking fee. - When speaking with the hotel manager about the issues after Jared's inability to solve it, the hotel manager plain outright told me over the phone that he did not care how I felt and was not willing to help solve the situation, and sided with his employee, Jared, who had negative attitude and accused me of being rude to his employees. And deflating the real issues, which is disgusting and unclean floors with many hairs. And made suggestions on using towels to ”cover up” all unclean hairs and dirty floors in the bathroom. - The hotel did not own up its own responsibility when dropping the ball on cleanliness and got defensive, worse yet, turned around falsely blaming me for being rude and treating hotel employees badly when it's them who started negative attitudes. Other: - Check in staff, Stella, was efficient but came across as impatient because she kept on cutting me off before I finished speaking. - Olga, the second check-in staff, was more cordial - There is no valet parking. The closet self-parking is across the street, no parking right underneath. In other words, if you sign up self-parking with the hotel, they will send you to a large parking garage across the street, and the hotel will provide you with an instruction slip on how to find it and find your way back to the hotel lobby. The parking garage entrance is on Albemarle St. If you follow hotel's instruction slip carefully, you should find your way back without issues. Always remember where you park. Or just ask people around. The walk from where you park to the hotel lobby is at least 10 minutes assuming you don't get lost. You would cross a big indoor food court and a walkway and escalates before getting back to the hotel lobby. The hotel shares parking structure with Hotel Halifax across the street. - No breakf

Our trip from the moment we arrived was perfect. I’ve never seen a whole hotel’s staff so friendly! The room is beautifully done, we had an amazing view of Citadel Hill, very comfy bed, in-room Nespresso, plush towels - an absolute treat. We had a fantastic meal at Chopped too. We loved it so much we’ve cancelled our upcoming reservation at a nearby hotel for March Break and are returning to the Sutton Place.

We stayed at the Cambridge Suites July 31 to Aug 6th, 2022! We drove down from Toronto to spend our first week of vacation in Halifax at this lovely hotel. The staff were absolutely amazing and very accommodating! We had a large Dodge Ram truck which would not fit in the underground parking, I had advised them of this a month prior via email and when we arrived at the hotel they had a reserved spot out front for our vehicle. The King Suite was beautiful with a view of the harbour, private bedroom, huge bathroom and living room with desk and bar area. The breakfast buffet was very good however during our entire stay they never had any breakfast meat (bacon, ham or sausages) they only had eggs and homefries and or pancakes. BUT they had many choices of bread, muffins, fruit, yogurt.....we were never hungry! After a really long day of sightseeing we decided to eat in the restaurant in the evening and the meal was quite enjoyable! They also have a Laundry facility in the Parking Garage. It was a hot, humid week and we were heading to PEI for our second week and didn't want to travel with additional laundy so I decided to use the facilities. They will make change for you at the front desk and provided free dryer sheets and laundry pods. Again awesome service! We enjoyed this hotel so much that we are actually heading back in August 2023. We decided to just book a regular room since we were sightseeing so much we only really used it to sleep in! We just can't get enough of Halifax's charms and this hotel is the perfect home base when you visit this beautiful city!

Would rate the front desk staff a 8 out of 10 due to the lack of concern about one of the staff. Housekeeping very friendly and helpful and cleaned up when we only ask that our garbage been taken out. Room was very comfortable When the phone wasn't working one of the young front desk staff came up and took immediate charge and fixed the problem. We were looking forward to using the ”hot tub” but who ever is responsible for the hotel's web site should delete the hot tub picture s it hasn't been there, per front desk staff, at least 10 years. The fitness room only has 2 out of 4 of the stationary and Eliptical bike working. Gave up after mentioning it to the front desk staff on two occasions. Had a nice washroom with safety bars, but would suggest bringing a safety mat and there were no safety *****s in the tub. Surprisingly I found out the hotel did not have a liquor licemce so I had to go to another hotel for some ”brown pops' on New Year's eve.

I have to make multiple trips a year to Halifax with my youngest for hospital visits & we stay at the Chocolate Lake BW every single time as not only do they have an arcade, a pool & a gym to keep kids (& adults lol) occupied without having to go anywhere, they also have exceptionally friendly & helpful staff who are courteous & kind & always greet you with a smile, and they have THE BEST restaurant with the BEST food!! We've never left feeling hungry!!

Our family of three was traveling to Halifax and finally booked this motel. Very nice quiet environment with a beautiful view of the river. The service staff was very nice. I will go again if I have the chance.