I have mixed feedback for this hotel. The location is fantastic. It is right beside the beach and the water is warm and beautiful for swimming. You need shoes to enter, but then you reach a sandy bottom. The staff at reception were excellent and they did everything possible to help customers enjoy their stay. They were professional and helpful. The outside areas around the hotel are very nice. There are 3 pools. The pool beside the hotel door only has 4 umbrellas to give shade, making it necessary for guests to get up before sunrise to reserve them. One morning I got up at 7am and they were all gone. I had to get up between 5.45-6.30am to reserve one, which is ridiculous! The hotel needs to invest in more shade around the pool. I did request more umbrellas, but the security man was reluctant as he said the smaller ones would blow away in wind. The sunbed policy needs to be reviewed. Is it fair that people leave towels there all day, even when they are not using them? Breakfast is good and there's a good choice. However, there is no fresh orange juice. Instead there is a drinks dispenser, where my son could get cola, fizzy lemon etc at breakfast time. I'd recommend getting ridding of this and having one or two choices instead, including fresh OJ. I also thought the coffee machine was a bit wasteful, where every customer has to use a single capsule to make their own coffee. A pot of brewed coffee (that gets replenished) would make a lot more sense. The only cereal available was covered in chocolate. The addition of plain cornflakes would be helpful. We tried dinner there twice, but it was very disappointing. It was like eating in a school canteen. Nothing was hot and the meat and fish were dried out. The a la carte section looked the same. Again, less is more and other customers felt the same. A few dishes done well would be much better than a huge selection of non appetising or dried out food. It would be good if eating salads only. We found alternatives every night after that. The restaurant Andreas (next door) is nice. We booked a family side sea view room. Our room only had a view of a carpark, with some tall trees and a tiny bit of sea in the distance. The opening was at the end of a wall in front of the bunk bed, so it felt quite dark, like a cave and was nothing like a photo of the room we booked. We were given a new room on day 4, so we had to move everything, but this view of the sea was fantastic and the opening was in the middle of the wall, so it felt light and spacious. Cleaning was a problem and I had to contact reception twice. The first time I requested cleaner sheets - and the second time the shower was flooding, as it wasn't draining. The technician came and showed me hair in the drain and told me to be careful. I hadn't even washed my hair there and didn't want to see that. The cleaners should be trained to check and clean the drains, especially when people check out. There was hair on the bathroom floor a few tim
Excellent
87 Reviews