Guest User
February 16, 2024
The 200 yuan deposit was not refunded when I checked out. I found out four days later when I checked the account. I called in the morning to ask about the situation, but no one responded until the evening. I made four calls before I realized that it was a mistake by the hotel. If I wanted to refund it, they said I had to wait until the financial depar**ent was at work. After another day, they still didn't refund it, and they said the financial depar**ent would not be at work until after the fifteenth day of the first ***** month. I made three calls, and one of the male front desk staff had a terrible attitude. This is the first time I've seen such a hard time to refund the deposit. Friends who stay here, please be careful. If you forget, the deposit will be gone.
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