Stayed at this hotel while attending a conference. Upon arrival, I walked into a very nice lobby. However, the deodorizing scent was very strong. Perhaps they should consider those with asthma and allergies because that definitely is a trigger. The representative Loreal was obviously not in a good mood as she was curt and rude. The room was average, but the bathroom has been updated. There is no microwave in the room, but it does have a mini refrigerator. I called maintenance because the A/C wasn't cooling. He came promptly and had it working in no time. Beware, you should bring a fan because YOU don't control the A/C; it started getting warm around 2am. I was told by other conference attendees that all oceanfront rooms do not provide access to their room balcony. The best part of my room was the balcony overlooking the ocean! I loved sitting out there. It was breathtaking, serene, and calming. That alone made everything else bearable.