We have gone to this Hyatt for several years. They could not help that two hurricanes removed their swimming pool, hot tub and direct access to the beach. They are slowly, very slowly fixing the area where the pool used to be. And they are upfront on their website about not having the pool. The price is right because those amenities are currently unavailable. But they have removed chairs from the balconies for some unspecified reason. We had to go to Walmart and purchase two folding camp chairs so we could sit and enjoy the ocean front view. That is a major reason why we use this Hyatt. We were disappointed and they had no reason why there were no chairs. No chairs on the balcony is ridiculous! We will probably visit again just because we like the location and restaurants and activities in the area. But from now on, I guess we’ll have to bring our own balcony chairs. Did I say that’s ridiculous?