Guest User
August 21, 2023
Upon our arrival, we find that there is no apartment available, we are offered two studios knowing that we are two adults and two children, one 10 years old and the other 2 years old. While when booking we chose an apartment.
After 3 nights he finally finds us an apartment where the sink is clogged, several lamps that didn't work, lots of cockroaches.
We demanded that every day for repair... But nothing.
No communication, no response.
We asked the cleaning lady, the receptionists every time, and every day, (knowing that we booked 10 nights) and still nothing.
We left the hotel today and none of that has been fixed.
Bad service.
Zero cleanliness
zero communication
And equipment not speaking of it.
I do not recommend it.
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