Residence Inn Decatur Forsyth

We checked into this hotel on Friday, June 7th and stayed seven nights. Just checked out this morning. The only positive to this property is the breakfast was pretty good the first half of our stay. The second half was.. not as good. We were gone each day 10-12 hours visiting family, friends, etc., in the area. The policy of this property is a refresh every other day and a deeper cleaning on every sixth day. Our room was refreshed one time, on Wednesday. Every other day I had to call for towels, etc. we are traveling as a family of six, so we do regularly use a fair number of towels, etc., On Friday, the room was fine on check in. Couple little irritations after traveling all day, but whatever. On Saturday, we came to notice the outlets did not work in the bathroom. I contacted the desk on Saturday and Sunday and was told they would be fixed. Also on Saturday, we asked for towels and were told they would be right up - after 30+ minutes I went downstairs. Towels on the front desk, employee was standing outside the front doors. Not sure what happened with this. On Wednesday I spoke to someone else at the front desk who did eventually get them fixed. We had no outlets in the bathroom for days and days. They also did a refresh on this date after missing it several days prior after I asked. On Thursday, the day our room was supposed to be turned over and cleaned, it was left untouched. Towels on the floor, trash still in the bin. I asked about this when we returned to the hotel around 11PM, and was told I could come pick up towels, and that they would not leave the desk. When I got downstairs, two employees were leaning on the front desk talking. Today is Friday, we just checked out. I went to the front desk to drop keys off with all of this written on a note to discuss, after a few minutes at 10AM, no one came to the desk. I tucked this outline into my key card pouch we got at check in with our two keys and ended up leaving them on the desk. I will never return to this property, it’s a mess.

Great stay. Would definitely stay again. Few things that weren’t cleaned well like the hairdryer that was gross, but overall good experience.

We had a great experience. Room was nice and big very clean. Very close to all the things we were in town for.

Nice hotel good area with lots of shopping and restaurants. Only thing i dint have was a hairdryer

Hotel was clean, rooms were nice. Close to a lot of food options but also quiet. Staff was great

No cups, dishwasher was full, there were a bunch of drunks screaming and kepy us up all night. Alarms went off, some outlets didnt work. WAY TO EXPENSIVE

Very nice.

Absolutely wonderful property!! Staff super helpful and the room just gorgeous. The breakfast options were so plentiful with hot, cold and fresh to made mini waffle options. Would definitely stay here again and AGAIN!!

Although a brief overnight, the location was conveniently off the highway and surrounded with plenty of dining options at the nearby mall. The room was very clean, quiet and rest-full