Hotels Near Pearle Vision in Dedham

My wife and I recently stayed at this hotel for about a week during which time we were accused of smoking on the premises when neither my wife or I smoke first it went from the alarm went off to housekeeping and staff walked by and smells a strong odor coming from the room to then it be a supervisor walking by and smelling a strong odor and then when we finally said, please come in because we don’t smoke and they saw that we had the window open. It turned into all we had a security guard that walked by and Shasha buddy, hanging out the window and smoking if which, if that was the case I’m sure they would have led with that rather than give us the eight other excuses first , furthermore, if Security actually saw somebody hanging out the window smoking, I’m sure we would’ve gotten an immediate phone call from the front desk regarding the danger of somebody hanging out the window and the fact that they don’t allow smoking on the premises. It is my opinion as my wife’s as well with the only reason that they continuously said these things was to try and get us to leave early so that they could rent the room out to somebody at full price because we were getting the room at a discounted rate. Disappointing to be treated like you’re less of a customer because you use one of these third-party applications the gentleman at the front desk was very hospitable. However, everybody else is there was extraordinarily disrespectful as a complete and utter opposite.

The good: Room was reasonably clean and the beds were satisfactory and the front desk staff were very nice. However overall the room was in poor repair and the sink and closet areas were tiny (see photo) and absolutely unacceptable for a room with even 1 guest let alone the 4 it could legally house. The sink area had no room for toiletries so fixing hair and makeup had to occur at the weird desk area with a hand mirror and horrible lighting as there was no mirror at all in the bedroom area. The sink and closet were a fraction of the size shown in the website pictures. Our luggage had to stay in the room floor because there was no way it fit in the closet. Electrical outlets over the only bedside table (between the double beds) were so loose they wouldn’t hold the plugs in place to our CPAPs so we had to run the cords across the mattress behind the pillows from wall plugs on the opposite side of the bed. The hang up button on the phone is broken and stuck all the way down so when we needed to use the room phone we had to pry it up with a nail file to get dial tone. The shower curtain isn’t wide enough to cover the entire shower and kept sagging in the middle causing water in the floor. The towels were incredibly thin and rough as if they were line dried. And the biggest annoyance of all is we had to have our keys reprogrammed multiple times while we were there because according to three different front desk members the keys become deprogrammed if they are placed by a cell phone or other electronic device. We’ve used lots of electronic keys and never had to be sure to segregate our key cards from anything. If the management saw how many people we ran into over the weekend who were annoyed by being unable to get in the rear door or their rooms they would fix that immediately. We were there for a wedding weekend and supposedly got a better block room rate than normal but family who stayed at a nearby Holiday Inn Express had MUCH better rooms, free breakfast, free parking and their rate was significantly less. I am a long time Marriott traveler but would have moved to a different hotel had we been staying for more than 3 days. I keep reading they are going to renovate but I saw no signs of that on the side of the hotel we stayed on although they did appear to be working on a drainage issue in the back.

I just recently stayed at this hotel Four Points by Sheraton in Norwood. I will say thank you to Jane, Front Office Manager, she was very helpfull from when I check-in till the end. She gives me some details, where to visit, and shopping area. The Restaurant Bistro very nice, food are great. Not even to mention Zaccharia's Restaurant for breakfast is very very good. I will definitely recommend this hotel. What about the room, spacious and comfortable and clean. A Big Thank you too all staff👏👏👏👏👏👌

The hotel room is very clean, the sheets and pillows are white and white; the breakfast is very rich, you can make waffles yourself, super blueberry flavor, original flavor, and cinnamon apples. The hotel is very cost-effective, I booked it in Ctrip, a very successful choice, I have the opportunity to choose this hotel. I don't know why I can't upload photos.

Oct2022: 3⭐: I selected this hotel as a result of needing a place close to the house with easy access to the airport. I selected this hotel through the Bonvoy app based on it fitting the criteria I desired. I wasn't able to get to the hotel until the afternoon hours about 1700. I picked up my spouse from the airport and we decided to get her checked in at the hotel on the way to the hospital down the toll road. I noted that the hotel was difficult to enter and it took a bit of concentration to locate the front entrance of the hotel as it sits over top of the tollway 90. There were two handicapped parking areas available at the check in lot. There is a pay parking garage attached to the hotel and adjacent to the front entrance into the hotel. The parking garage has more handicapped parking areas available and regular parking as well. The areas are not good for large trucks or RVs. The entrance was located and I parked and we went into the hotel. We walked to the front desk and a female worker didn't greet us, didn't say hello, nor did she say welcome to the hotel. The worker said ”give me your id”. My wife was standing there to my side and I looked to see if there was someone else there we had stepped in front of or cut in line. There was no one there but us. My wife said what did she say? Is this the check in desk? I commented that this is the check in window, right? What happened to the smile, good afternoon, welcome to Sheraton, or just hello. DEMANDING my identification upon entering the building was definitely not appropriate. Having a bad day isn't MY fault. I have a choice to choose this location, not the other way around. We finished the check in at the desk, paid for parking, and we went to the room. We dropped off the bags and found that the bathroom door sags and does not properly close as it's hitting the bottom of the frame. One of the window blinds wasn't properly functional. The noise canceling device and the traffic was something to tolerate. Some vehicle drivers passing under the hotel on the tollway, enjoyed throttling the engine. This added noise to an already bad situation. Decent area food spots are walking distance from the hotel.

Very well-appointed, modern rooms, large bathrooms, great meeting space catering. My only complaint was that I came down late one evening to get fresh towels for my room and the front desk associate rolled her eyes and sighed because housekeeping was already closed and she would have to search for towels. Another associate was coming to the front at the same time and I believe she saw her reaction and volunteered to grab them for me. I was shocked and puzzled by this behavior, but didn’t say anything because the other associate went above and beyond to remedy. Considering housekeeping now comes at request only and some of us are still figuring that out, you might want to leave extra toiletries and towels somewhere assessible to the front desk so the staff doesn’t have to go far too find them for guests in need - and most importantly - not be annoyed by such a simple request.

Wonderful customer service. We had to cancel at the last minute when our son was injured. They agreed to waive the cancellation fee. It's nice to see a place that puts human kindness above maximizing profit. It shows good management. Will definitely stay there next time we're in the area.

As a travel nurse, I need a good extended stay location. Located in Waltham right off 95, this usually quiet hotel has friendly staff, clean rooms, and located 20 minutes from everything you need. Housekeeping was thorough and punctual, all of the appliances worked as intended (when my kitchen light blew, they had it fixed before I came back from work,) and they’re able to fix all property-related issues that arise. Overall, I stayed 9 months, and if I had to, I would stay 9 more.

Hotel environment: very new, only opened in 2018, all facilities are very new and clean, the lobby has a public internet area, gym and a mini swimming pool (suitable for children). English breakfast is served free of charge, not very rich, but it's OK. There is an outlet 11 minutes away from the hotel, which can satisfy everyone's shopping needs. Uber is also very convenient in the past. Although it's a half-hour drive from Newton, it's a little bit, but the price is very high. The business hotel managed by Hilton is still very guaranteed! Room: The toilet facilities are very new and clean, with shower gel and shampoo supply, iron and hair dryer available. Please bring your own if you don’t have slippers (a North American hotel feature). The room we booked also has a simple kitchen, microwave and refrigerator, cutlery, tea cups, plates are provided. There are two 1.5-meter beds and a sofa bed in the room, enough for 5 people (for six adults, the sofa bed is a bit crowded. The sofa bed is only about 1.2 meters), the carpets and curtains are very new, and the air conditioning is also very new because of North America The hotel is basically window-type without a split body, the air conditioner is very noisy and loud after a long time, and it is impossible to sleep with the heating or air-conditioning all night. In addition, sound insulation is also ok, not too noisy! High cost performance, overall very satisfied! You can book a new hotel with confidence