The stay was not at all how we expected. The room was claustrophobic, there was a small window in a small room. The lift was a steel box enclosed without any mirror - again claustrophobic. The hotel was tagged as 5 star but the stay was sub-standard. I was called for a complementary foot massage - when i went there i was sent back saying that they are under staffed and they can’t provide it to us. Not just that, there was construction going on in the whole property which made the stay so un pleasant. This felt more like a 3 star stay when we paid more than we pay for a 5 star hotel in general.