ShriGo Pyramid Home Divine - A Wellness Resort

Extremely limited options in food. Even the menu items were not available.

Mosquito killer not there fan sound bad service are very late charges of room not typos

It was a great stay here, well-maintained resort, full of greenery, spread in a vast area, peaceful, safe and serene. All the amenities were provided, staff was prompt, sweet and co-operative. The food was delicious and quantity was sufficient. I would rather be a frequent visitor here.

Initially we were not happy as the room we were allotted was not in range with the wifi, so we had to manage. The room was good and but can be a little better, as the sheets were not clean but manageable. The refrigerator was not working and after letting the house keeping department know, we were able to get our solution. Overall a well placed resort with good and efficient team, just they need to ensure that wifi is available in every room and rooms are checked before checking in for any issues.

Pros 1) Service support staff is excellent under the leadership of Mr Dhanpal who was available 24X7 for support. The one stop solution to all your queries and issues. You call him early morning or late night and he is always there. He arranged each and every thing for us. including travel (to and fro for local sight visit) and the best this is, it was done at a very reasonable cost with good quality of vehicles and skilled drivers. As the property was on outskirts of the city. We were not able to get Ola, Uber or Rapido and were on the verge of missing our train but Mr Dhanpal arranged for a cab and it was there at the doorstep within 7 minutes. He was the savior for us to catch the train. 2) Value for Money property and economical , ideal for family and business groups 3) Situated on outskirts of city hence its a peaceful place with no urban noises. Cons 1) Cost of food is slight high but the serve very little portions as compared to any other restaurant 2) Property need maintenance with respect to Paint, door mats, vipers, slippers, grass pruning in gardens, taps, showers, tubes in swimming pool and ready availability of warm water.

We got a call from property to ask time of arrival. I informed that we would come around 4pm. As the address mentioned and location map provided in the mail, we reached easily at property at 4. 45pm. Security guard guided us to park the vehicle and indicated way to reception. At reception, we were informed that room is not ready due to late check inn, and it would take 30-40 minute. We waited and asked for welcome drink (as mentioned in our booking but denied by him, then asked for high tea (as it was 5pm time, the same also denied. He told that this is only mentioned in bookings, but we don't provide such factifies. After waiting 45 minutes, we were shown to the room (as only receptionist was there, he took some of our luggage and remaining were carried by us, the room no. 404 had seepage patches on common wall of toilet and bedroom (wall on which, bed touching) and foul smell in toilet. Garbage was also present in front side of room. Other room (occupied by other guest with same date of check out but luggage present) was opened with master key and told to wait for further 45-60 minutes for checking out and preparing the room. We left the property without staying there due to all this.