Comfort Bnb

The owner is way too arrogant. There was a lizard in our room and we just wanted it to be thrown out but they were like we cannot do anything about it and it's just a lizard. But as per my point if I pay money then why would someone stay in such environment? Let it a BnB, I've stayed in other BnB's as well but this was something else. We just wanted our room to be cleaned, nothing apart from that and they were not able to do that too and even after this we called Goibibo and asked for refund, they agreed to give the refund but the owner suddenly came to our room turned of the AC and spoke in a very arrogant ***ner. This happened at 10.30pm at night. We were ready to leave the room at that time but the way the owner came and spoke to us was not at all acceptable. He's way too arrogant. Just because he's a senior citizen doesn't mean that he can speak anything. Horrible experience.