Radisson Blu Resort Fiji Denarau Island Reviews

Response from Property: Dear Ms. PangWarm Greetings from Radisson Blu Resort, FijiThank you for staying with us and thank you for choosing Radisson Resort, Fiji as your holiday destination.The feedback you shared in regards to your arrival experience has been shared with our respective department.On behalf of the team, I take this opportunity to express our sincere apologies that we are indeed sorry, that your visit felt short of your expectations from Radisson Blu brand in general.We at Radisson Blu Resort take feedback & concerns seriously and always do our best to improve our standards.Thank you for your candid feedback, and taking the time to share your experience.We hope to see you all return to this beautiful resort in the near future.Sincerely,Management TeamRadisson Blu Resort, Denarau, Fiji

Response from Property: Bula Vinaka Mr. Huang,Greetings from Radisson Blu Resort, Fiji.Thank you for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We strive for good value offering affordable meals and quality in our service. We have received your comments and intend to work on it. Look forward to your return to paradise soon. Vinaka Vakalevu, Radisson Blu Management Team

Response from Property: Bula Vinaka Greetings from Radisson Blu Resort, Fiji.Thank you for staying with us and taking the time to write regarding your stay.We were most concerned to read your feedback and would like to know that we have taken your comments very seriously as it concerns the reputation of our hotel. We truly appreciate the time you have taken to bring your concerns to our attention and the constructive way which your comments were intended.Your feedback will assist us in evaluating how we can better serve our valued guests such as yourself and improve our processes and products, and in identifying those areas where additional efforts should be directed.On behalf of the team, I take this opportunity to express our sincere apologies that we indeed sorry that your visit fell short of your expectations from a Radisson Blu Brand in general. We are truly sorry and deeply regret the lack of communication & service attention given prior to arrival.Radisson Blu Resort aim to delight and provide all our guests with the highest standards in service and hospitality. We go to great lengths at our hotels and resorts to ensure that our guests are given the attention and comfort they deserve and we deeply sorry that we have not met your expectations. We appreciate your understanding that with guest feedback shared, we will be able to improve on our guests experience in general and yours in future.We only strive to do better and inspire the true Fijian hospitality for our guests to create a memorable experience guided by our guest services. I hope that your thoughts of our special resort are not completely dismissed and that we do get another opportunity to welcome you and your delightful family back to our friendly shores.Vinaka Vakalevu, Radisson Blu Management Team