Quality Inn - Denton

unforgettable experience ......cockroach.... uncleaned floor. .... accumulated dust. also so noisy

Coffee maker was broken. No coffee for breakfast. Location not the greatest. So so. Room was clean. It was ok for a one night stay but would not bring my family. Would not stay again.

I booked this room for family for the Christmas holiday (4 nights). My family member said that check-in was awful. The staff would not take her printed credit card authorization form and said it had to be emailed. The credit card holder did not want that information in someone's email. I believe a MGR got involved and finally accepted it. The outrageous part of her stay was that they demanded a CASH deposit for any "stains left in the room". They were informed not to "stain the bedding or floor during their stay". Ok. First of all, what is the point of having a credit card on file for "incidentals" if they are going to ask for CASH up front? Also, embarrassing your customers by talking about stains is incredibly unprofessional. She was afraid to use the white towels in the bathroom due to this, because of makeup, so she went to Walmart after 10pm to buy towels for her room after a 9 hour drive. She said at checkout they actually INSPECTED her room before giving the cash back!! DO NOT RECOMEND and I am so embarrassed for booking this place for them. I understand it's a Quality Inn and not a 4 star hotel, but common decency and professionalism should not be thrown out the window.

Newly remodeled very nice. Will definitely stay again!

Bad renovations

Customer services was not good towels were not clean the room smelled bad they kept my deposit of $50 because they said they smelled smoke which it already smelled that way when we walked in but over all terrible.

The entire building had a bad ordor. The bedding was thin and stained. I had to ask for 2nd comfortable and it was also stained. The breaskfast food was old and stale.not edible.

Jenny at the front desk was so very helpful and kind! The young man when we checked in was also wonderful!

Regular stay, not very clean and bathtub faucet did not work. Good for the price but not to stay more than a day. Service was friendly and helpful.