As most recent reviews explain, this is a clean, modern, comfortable hotel in a great location in Denver. However, please be aware that there are some service issues that, while small in the great scheme of things, should not exist in a 5 star hotel of this price: - inconsistencies in staff communication and execution. Some staff will tell you one thing only to find out they did not execute in what they offered/promised you. This problem is not specific to one department, but it is endemic to most and happened multiple times throughout our stay for us to complain about it. - Slow service at the restaurant and bar. Plan at least 1 1/2 hours for any sort of meal here (on an empty restaurant). Also, let's be clear, the food prices are excessive for what they offer: $200+ breakfasts for 2 adults and 1 child with no drinks?? We had better dinners (with drinks) at top rated restaurants in the area for less. They really need to review their pricing... Let me be clear though, the staff was for the most part very friendly and engaging and our stay here was very pleasant. However, There is room for improvement over all and specially for the brand and price that you're obviously paying a premium for. On the other end of the spectrum, special Kudos to the Valet/parking staff who was on point, super friendly and always had helpful tips to make our stay in the city and visits to surrounding areas more enjoyable. These guys should be an example for the rest of the staff to follow...