Executive Residency Denver-Central Park Hotel

We were planned to stay for 2 nights at this hotel, but we ended up only staying 1 night. Right when we walked in there were sticky handprints on the doors, the floors were sticky, there was some kind of brown spots on the floors, the toilet bottom was disgusting, and there was clearly a spilled drink on the bathroom floor. The bathroom door barely even shuts and you have to shove it closed. We were very bummed about it because they were actually a dog friendly hotel but it wasn’t worth a 2 night stay at that cost.

Friendly staff, the room was clean and comfortable. Many exits to come and go as needed. The room was very roomy and had a comfortable bed. Overall a very nice place to stay. Easy access to many things around town.

Check in the clerk said nothing to us, but it still took 5 min to check in. My husband asked if there was something wrong and she said no, but it still took a while. The room was about 2 football fields length to walk to. I'm a Diamond member but no acknowledgement. Expected a high floor room, but did not get it. We stayed here 5 days and couldn't get the room cleaned. Put the sign out for 2 days and then finally went to the front desk to request service and was told they weren't "refreshing rooms" due to limited staff but someone would bring towels. But no, we had to go the the front desk twice to request towels. We had asked for extra towels to start and never received them. We dumped our own garbages each day ourselves in the hall garbages. No gluten-free or dairy-free breakfast options. We ended up going to the nearby Target to pick up items. The ice machine was supposed to be on the 3rd floor according to the information in the room but there was one on our floor. It was out of order, but no sign. Went to front desk and told to go to 4th floor. The elevator at the end of our hall was out of service--there was a sign tho. The pool was nice, but was quite cold. We got the final 2 towels. Door was hard to open. The TV was glitchy at times, especially on the local/lower channels. The A/C worked but was LOUD. Bathroom had no fan. Door handle was broken--see picture. I will say that the wi-fi worked well. And the the citrus water in the lobby was nice. Location near shopping and restaurants was good, but hotel was not easy to get into. Parking was free and plentiful, but cars drove too fast thru lot.

This place was the most horrible place. Really weird when we walked in. Three lights was not fixed in the lobby and flickering and we were catching really weird vibes. They did not tell us that the pool was closed when we checked in and we probably tried to open the pool door for about 5 minutes and didn’t get anything. Finally had to go to the desk to ask for help and they told us that it was cold. Like I said, was not addressed when we checked in. There was this guy in the hall on the bottom floor that couldn’t speak and was making noises and disturbed us while on the phone. The TV had limited channels and was very glitchy, our room smelled. Went to go to the bathroom in our room and the door handle was loose. Also the bathroom shower would not drain after a while it would. My friend is a plumber and said the sink was outdated and won’t last very much longer. Also the phone would not ring trying to call someone. Sleeping was noisy. Walls are thin. Here are some tips if you do want to stay here: Bring a HDMI cord for TV to plug in computer or tablet Use stairs if possible. Elevators are slow

The accommodations where high quality and reasonably priced, close to Denver airport and 10 minutes from Rocky Mountain ****nal Wildlife Refuge. Rooms were clean, spacious, odor-free and beds were very comfortable. The staff were friendly and helpful in restaurant recommendations.

I've been to many Best Westerns and hotels in general, but none have been quite like this. The staff were amazing, but the room itself felt more like a cheap motel with the issues it had; the bathroom handle wasn't seated properly to the door at all, the shower head was broken, there was paint peeling off of the walls and bathroom door, the room itself felt very empty and as if it were missing furniture, and the bed is one of the worst I've ever slept on. I woke up so many times throughout the night from pain from the mattress that I lost count, as did my husband.

Hotel staff were great, the Breakfasts were one of the best we have ever had in a hotel provided breakfast. The reason for the three was the room was clean and adequate the halls had a very dated dingy look. The ice maker in our floor was out all four days we were there. The TV had direct Tv and they having problems with a content supplier and only had 5-10 channels available. For the price we paid we expected more from that,even of hotel.

Would not recommend this Best Western. Our car was broken. We were not given the correct information on how to report the crime. The front desk told us they would file a report and the police would contact us. I spoke with the Manager and he told us it wasn’t their responsibility to report. Room service took the old soap and shampoo but didn’t leave any new soap or shampoo when they cleaned the room. No place to put our luggage except for the kitchen not counter in the room. No luggage stand. Very disappointing.

I stayed here twice at both the start and end of my holiday. The rooms I stayed in were very comfortable, the staff were very friendly and helpful. Breakfast had a good selection. I would highly recommend.