Hotel Indigo DENVER DOWNTOWN-UNION STATION by IHG

Loved the hotel and its location! Room was spacious and had a really nice desk to work at. Daily free drink and credits to use at the hotel too.

Very impressed with this hotel. Across the road from train line that takes you direct from the airport. $10 on train for 40 min train ride. Great location for the city. Spotless with cleaning. Funky foyer. Water bottle in room and can refill from water fountain in lobby. Mini shop with snacks and pharmacy items. Fitness room was very clean. Had a cable machine, dumbbells, treadmill, cross trainer. Just didn’t have leg machines or barbells. Provides towels and water fountain in gym. Spacious elevators. Had a pod machine with coffee provided but no hot water in room for tea, but can get boiling water in the lobby. Enjoyed our stay and would highly recommend.

clean and quite room

Great location and staff, would definitely stay here again.

Horrible check-in experience because of lack of communication regarding parking. Please implement signage or actual hotel staff at the front door to communicate with incoming guests. The person working at the front door works for the parking deck, not the hotel. They told us the parking deck located at the hotel entrance was full. Actually, there were plenty of spaces available when i walked through it 10 min later after parking across the street, at their sister lot. I ended up having to pay for parking twice, both at the sister lot, as well as at the hotel; unnecessarily spending an extra $30 on parking during my stay. Completely ruins the hotel stay to start with a parking scam. Nobody at the hotel cared. I brought it up to 2 front desk agents who flippantly told me that “they don’t own the parking deck”… Then why is the parking deck attendant greeting guests at YOUR front door entrance and misdirecting me to another deck?

The location of this hotel is near perfect. Train to/from airport is across the street yet you will not hear noise from the station. Easy walking to tons of restaurants and shops, including the Whole Foods 5 minutes away. Staff is helpful, the lobby is large enough to hold little meetings with your crew, and the attached restaurant is more than decent (especially for cocktails). The only issue was with internal noise. While concrete pillars in the room make it pretty solid, hallway noise was more than favored, which bled into the room.

Such a nice and clean hotel. Make sure to upgrade to the city view, its ana amazing view to make up to each morning. The room was clean and smelled good. The only issue is the sliding door in the restroom didn't always stay closed.