To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.2
Service4.3
Cleanliness4.1
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All reviews(71)
Positive reviews(63)
Reviews with photos/video(6)
Friendly staff(8)
Awesome stay(6)
Great location(5)
Negative reviews(1)
Guest User
Regular Grand Room
Stayed in Dec 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Dec 6, 2024
Staff is friendly, location is very good, clean and good rooms, good water-flow in showers, overall pleasant experience
keisuke
Grand Studio
Stayed in Jul 2024
Business travelers
34 review
4.0/5
Very Good
Posted on Jul 11, 2024
The variety of the breakfast is good and tasty to start for the day. It is suggested that TV program in the restaurant should be English news broad casting, like BBC, instead of sports
due to my personal interest. The view from my room is not so superb.
Guest User
Grand Studio
Stayed in Jun 2024
Business travelers
6 review
2.0/5
Posted on Jun 24, 2024
If you can’t tolerate bed smell don’t go this hotel. They told me that this is normal smell. But I was feeling suffocated. Room cleaner told me it’s from AC. Then I opened the room. Smell gone for a while. When I went to outside of hotel for a meeting about 1hour after entering the room i found the same smell. I didn’t receive complimentary fruits as trip.com show me.
There was a female receptionist . She tried to teach me what is the smell of hotel.
Andrew
Grand Studio
Stayed in Nov 2023
Solo travelers
37 review
5.0/5
Outstanding
Posted on Feb 6, 2024
An outstanding experience. Comfortable, clean, friendly, and with excellent location opportunities. Definitely would stay here again.
Response from Property: Dear AndrewThank you for giving us a shot, and even more for leaving us this wonderful review and recommendation. Your kind words, valuable feedback and gracious support are very much appreciated!We hope to see you very soon with us, it will be a pleasure to host you again at Platinum Grand.
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N100
Large Grand Room
Stayed in Jun 2024
Business travelers
21 review
3.7/5
Posted on Jun 30, 2024
Comfy bed
Guest User
Platinum Premium Twin Room
Stayed in Oct 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Nov 3, 2023
good!nnnmm
Response from Property: Dear Guest,We are incredibly grateful that you took the time out to leave us such an amazing review – we love having you as our guest, so we are all delighted to know you enjoyed your stay with us. As always our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.We hope to see you very soon with us, it will be a pleasure to host you again at Platinum Grand.
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Anonymous User
Grand Studio
Stayed in Sep 2024
Business travelers
45 review
4.3/5
Very Good
Posted on Sep 26, 2024
The room is big, the hotel location is OK, the service staff are very enthusiastic, the restaurant chef is superb, and the breakfast is also rich. The only problem is that the bed sheets are not very clean, and sometimes there is a pungent smell. If this can be improved, I will continue to stay next time!
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Jianghuabc
Grand Studio
Stayed in Nov 2023
Business travelers
24 review
4.0/5
Very Good
Posted on Nov 13, 2023
In the center of Banani, in the downtown area of the commercial street, there is a rare Bangladeshi rooftop swimming pool. Although it is small, it is a surprise to see it in Bangladesh. The room size and facilities are quite satisfactory. There is a bar on the rooftop, and there are many European and American guests.
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Response from Property: Dear Jianghuabc,Thank you for leaving us this wonderful review. Your kind words, valuable feedback and gracious support are very much appreciated!We hope to see you very soon with us, it will be a pleasure to host you again at Platinum Grand.
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Guest User
Regular Grand Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 12, 2024
Very good, the front desk attitude is very good
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Gelisizhaoyun
Grand Studio
Stayed in Sep 2023
Solo travelers
24 review
5.0/5
Outstanding
Posted on Oct 16, 2023
The rooftop garden bar swimming pool is great, and the lighting effect of the pool at night complements the surrounding urban night. Complete facilities and considerate service. Hope to further improve employees’ foreign language communication skills.
Original TextTranslated by Google
Response from Property: Dear Gelisizhaoyun,Thank you for giving us a shot, and even more for leaving us this wonderful review and recommendation. Your kind words, valuable feedback and gracious support are very much appreciated!We look forward to seeing you very soon, it will be a pleasure to host you again at Platinum Grand.
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Guest User
Grand Studio
Stayed in Sep 2023
Business travelers
19 review
4.0/5
Very Good
Posted on Sep 28, 2023
The hotel is located in a wealthy area and has a relatively good environment. There are many restaurants around and the options are acceptable. The facilities in the store are equivalent to about 200 in China. There are not many breakfast categories, which is difficult to meet the taste of Chinese people.
Original TextTranslated by Google
Response from Property: Dear GuestWe are grateful that you took the time out to leave us such an amazing review – we are all delighted to know you enjoyed your stay with us. Our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay with us. Thank you for letting us know about the breakfast item we are investigating it for a solution.We look forward to your next visit.
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Guest User
Grand Studio
Stayed in Sep 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Oct 10, 2023
It was a good stay in the city center. Apart from the traffic jam, everything else was pretty good. The location was easy to find. The service attitude was very good. Breakfast was good. Cleanliness was also good. The floor could be cleaned every day.
Health: good
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for giving us a shot, and even more for leaving us this wonderful review and recommendation. Your kind words, valuable feedback and gracious support are very much appreciated! Thank you for sharing your feedback regarding food items, hygiene, the positive service attitude, we will ensure to add more in the future.We look forward to seeing you very soon, it will be a pleasure to host you again at Platinum Grand.
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Guest User
Grand Studio
Stayed in Sep 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Sep 14, 2023
For a business trip, the location is in a wealthy area. There are shopping malls under the street, so traveling is very convenient.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for giving us a shot, and even more for leaving us this wonderful review and recommendation. Your kind words, valuable feedback and gracious support are very much appreciated!We look forward to seeing you very soon, it will be a pleasure to host you again at Platinum Grand.
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simon0523
Grand Studio
Stayed in Sep 2023
Family
45 review
4.0/5
Very Good
Posted on Dec 11, 2023
Nice hotel, slightly less soundproofed, but relatively quiet
Original TextTranslated by Google
Response from Property: Dear simon0523,Thank you for leaving us this wonderful review. Your kind words, valuable feedback and gracious support are very much appreciated!We hope to see you very soon with us, it will be a pleasure to host you again at Platinum Grand.
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Steve1987
Grand Studio
Stayed in Nov 2023
Business travelers
13 review
4.0/5
Very Good
Posted on Dec 10, 2023
Breakfast was good but the room was too small
Original TextTranslated by Google
Response from Property: Dear Steve1987We are incredibly grateful that you took the time out to leave us such an amazing review – we are all delighted to know you enjoyed your stay with us. Our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.We hope to see you very soon with us, it will be a pleasure to host you again at Platinum Grand.