Wyndham Hoi An Royal Beachfront Resort & Villas

Except for location is abit further, everything else is perfect.

The front of the hotel looked interesting, but think it's just unfortunate choice of colours making it looking like a US road side motel. Once on the compound the hotel looks nice and new. We stayed at the beachfront villas - hotel offered buggy service but it's also just a quick 3-5min walk to reception. Staff is by far the best value for this hotel - Sunny in particular was really friendly and helpful and helped to make sure our stay was as comfortable as possible as well as offering lots of suggestions, and helping with the below incident. Interior design was perhaps the biggest failure for this hotel. It wasn't possible in the ground floor bedroom to close the curtains without having to step in the very large bathtub - not greatest for old parents (in my case) or young families that would likely stay in these ground floor bedrooms. The glasses are all unmarked, and unfortunately so well cleaned that they are extremely easy to miss. This cause an unfortunate set of events where my old parents, having arrived late from the airport, had to stand into the large bathtub to close the curtain in the bathroom since it faced directly to the front of the villa, and when he stepped out after much effort he failed to see the glass in front of the bathtub (which felt also unnecessary - upstairs bathtub was right in the middle of the room). His glasses smacked into his face into pieces - fortunately no broken glass but the frames cut his face quite badly and we were worried for concussion too. Mum also nearly worked into the kitchen glass door - it's just very difficult to tell if it's closed or not. The upstairs shower had inbuilt ledge for shower gels etc but didn't fit properly so all of them were hanging over the edge. There was a washing machine and detergent provided and a massive garden but nowhere to hang the clothes (drying cycle only gets them to warm damp). These are just the sort of things that makes the difference between a real 5 star hotel - especially given the prices I paid for - and something slightly lacking.

Great place by the beach - peaceful and cosy rooms free shuttle to downtown was a bonus

Really nice hotel. Special thanks to Mr Tu (tonny) for the warm welcome and the big support during all our trip

Excellent hotel and beautiful property. Staff was very nice. A good variety of food for breakfast and restaurant for lunch and dinner. They have their own umbrellas and beach chair for the beach which was great. It you want to just relax and be away from the city this is the place for you. The only thing I had an issue with was the shower water not staying hot for too long. Other than that I had an amazing stay and will be back again.

Overall it was okay experience