Guest User
April 16, 2024
Despite carefully planning which quiet, renovated room with a bathtub and view and having email correspondence ahead of time making notes in my booking, plus booking directly with the hotel myself to ensure there were no mix ups, I showed up Monday 8pm and my room had been given away - no other removated room with bath tub available. The only alternative offered was a much smaller, no view, room next to renvarions and kitchem noise so I couldn't nap during the day. The Swing shift gal was very apologetic, comped me a free drink, and I did get the medically necessary bathtub but... It's my very hard earned savings as a teacher coming all the way from the USA, and instead of enjoying my stay, I hate being in this room. I had to ask for a lower rate (which she gave me). My view from my bed... this wall. Positive note - Breakfast was good!