The hotel is a real children's hotel. The children run through the dining room and as an older holidaymaker you cannot eat in peace. The dining room is a real canteen. The servers work very hard and are very friendly. However, there are too few servers to clear and polish the tables. The children (and many parents) leave a large amount of food scraps on the tables.
You don't get a tablecloth or a cloth napkin, as you should in a 5-star restaurant. It's very chaotic. We had previously walked into Rixos Dubai and Rixos Abu Dhabi to see if Rixos would be a good choice for us. Those hotels look much better and nicer. That is no comparison with the Rixos Gulf hotel.
We often saw small children taking food from the buffet with their hands and/or putting it back again!
The reception staff, especially Darezhan, is very helpful! he deserves all the praise!
Mr Faruk from Crust, the coffee bar, is a great person, he knows you by name and spoils you.
Some rooms have no view, this was the case with us the first few days. You then look at a latticework. Mrs. Darezhan then gave us a nice room.
If it is cold and, as in our case, you cannot sit in the evening, the bar with 2 tables fills up quickly. You can't get in anymore!
We had booked all inclusive and walked to the Ritz Carlton for 2 evenings to have a beer there for a fee.
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