Kempinski Residences and Suites, Doha

Kempinski Residences and Suites, Doha Reviews

Kempinski Residences and Suites, Doha

Al Qassar Street, Aba Almsan-Blumsan St, Doha, QatarView Hotel Details
Kempinski Residences and Suites, Doha
Kempinski Residences and Suites, DohaKempinski Residences and Suites, DohaKempinski Residences and Suites, Doha
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Kempinski Residences and Suites, Doha Guest Reviews

4.5/5
Great
46 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All Reviews(46)
Positive reviews(45)
Reviews with photos/video(6)
Negative reviews(1)
Mohamed
Superior Two Bedrooms Suite Non smoking
Stayed in Jan 2024
Friends
3 review
5.0/5
Outstanding
Posted on Jan 20, 2024
Perfect stay. Mariam at the reception counter was helpful and friendly. I will come back.
Response from Property: Dear Mr. Mohamed, Thank you so much for your valuable feedback in Trip.com. We are delighted to know that you enjoyed your overall stay with us and Mariem made your stay even more memorable. Looking forward to welcome you back. Kind Regards, Chau Arnante Front Office Manager
Guest User
Deluxe One Bedroom Suite Non smoking
Stayed in Apr 2024
Family
1 review
4.7/5
Amazing
Posted on Apr 20, 2024
Nice place and very nice people , wonderful location
Response from Property: Dear Valued Guest, Thank you so much for your time in leaving us a review. We are delighted to read that you have enjoyed your overall stay with us and your kind comments will be shared with the entire team as they provided excellent service. We are looking forward to welcome you back. Kind Regards, Chau Arnante Front Office Manager
Francesco
Superior Two Bedrooms Suite Non smoking
Stayed in Dec 2023
Family
4 review
4.5/5
Great
Posted on Jan 3, 2024
Good feedback
Response from Property: Dear Mr. Francesco,Thank you so much for your great review. Looking forward to welcome you back.
Superior One Bedroom Suite Non smoking
Stayed in Jul 2023
Business travelers
38 review
5.0/5
Outstanding
Posted on Jul 14, 2023
Best location in West Bay, friendly staff, nice building, gym and pool all great. And boasts the best view. I recommend it.
Original TextTranslated by Google
Response from Property: Dear Mr. Yeo,Thank you so much for your time leaving us a re view in Trip.com. We are delighted to know that you enjoyed your overall stay with us and we wish to welcome you back soon with a longer days to spend.Wishing you a pleasant day ahead.Kind Regards,Chau ArnanteFront Office Manager
Belén Huang
Superior One Bedroom Suite Non smoking
Stayed in Dec 2023
Family
21 review
5.0/5
Outstanding
Posted on Dec 28, 2023
My parents are very satisfied with their stay. They like the layout of the apar**ent and the room is very large. The supporting facilities are also very complete. It is highly recommended for families or friends who live for a short time ~
Original TextTranslated by Google
Response from Property: Dear Ms. Huang,Thank you so much for your time to leave us a review and we are delighted to know that your parents enjoyed their stay with us.Looking forward to welcome you back.Kind Regards,Chau ArnanteFront Office Manager
MohdAbuesraa
Stayed in Apr 2024
Family
5.0/5
Outstanding
Posted on Apr 21, 2024
+Nice location, the size of the suite was good and kind staff (receptionist and valet parking). -bathroom lighting need to be more bright, selections of the buffet should be more variet, the a/c could not adjusted the temperature and the shower pressure was weak
Response from Property: Dear MohdAbuesraa, We would like to take this opportunity to thank you for the feedback about your stay experience with us at The Kempinski Residences and Suites, Doha. We are delighted to read that you enjoyed your overall stay with us and rest assured your constructive feedback is well noted as we look forward to improve our services & facilities at all times. We are looking forward to welcome you back. Kind Regards, Eyad Abla Hotel Manager
Quest17257414129
Stayed in Feb 2024
Family
5.0/5
Outstanding
Posted on Feb 27, 2024
Very nice hotel for family guests. Staff are very helpful and amazing. Prakash from front office is always greeting with smile and always helping us. Thanks everyone. I highly recommend to everyone to go there and enjoy with your family. Aaa
Asem I
Stayed in Jan 2024
Family
5.0/5
Outstanding
Posted on Jan 1, 2024
Our overall stay at Kempinski was really positive and nice. The kids enjoyed it a lot, especially the kidsroom. Geraldine, a lovely lady that works at the kidsroom was amazing. She created these interactive games and fun activities for the kids. They really enjoyed playing and spending time there. They especially had a great time on Halloween and Christmas, they made pancakes, cupcakes, and even a fruit salad.
Response from Property: Dear Ms. Assem, On behalf of the entire team of Kempinski Residences and Suites, Doha, we would like to take this opportunity to thank you for taking the time to write an amazing review about your recent stay experience with us especially at the Kids Playroom. We appreciate you recognizing the efforts of our team members who made your stay pleasant and memorable. Your feedback truly encourages us to continue providing a 5-star service and experience to our valued guest such as yourself. Our colleague Geraldine is delighted that her name is highlighted in particular. We are also happy to know that your stay was above expectations and you enjoyed the service that we have provided. We thank you once again for choosing us and we look forward to create more memories together. Kind Regards, Eyad Abla Hotel Manager
Guest User
Stayed in Jun 2024
Other
0 review
5.0/5
Outstanding
Posted on Jun 20, 2024
I believe, no need to mention about the facility appearance as Kimbenski always maintaining the international standard. But I must mention the service level of the employees. The dealing and the approach were so adequate to meet our expectations.
Guest User
Stayed in Jun 2024
Other
0 review
4.0/5
Very Good
Posted on Jun 20, 2024
It is clean and tidy the rooms are very nice and comfortable and not to mention there is an indoor pool and play rooms for children with supervision which is very nice for families. The living room couch is very comfortable. Though it would be better if the tv was smart.
Guest User
Stayed in Jun 2024
Other
0 review
5.0/5
Outstanding
Posted on Jun 19, 2024
This is the first time I am putting a review for a hotel.We have been to many staycations in Doha. There has been atleast one negative aspect in all previous stays. Here I cannot even point out one. In Kempinski , I found staff enjoying their work. They are so polite, so friendly. We felt we are being pampered. I would like to thank Ms. Geraldine who won my little girl’s heart by teaching her craft and creative ideas. Also I would like to thank Mr. Eyad, Ms. Chau and to all staff whom I do not know the names who have made our Eid special. To review Kempinski In few words is impossible. Rooms are so clean; spacious. Kitchen is equipped with all things from baking to cooking. Pool and jacuzzi are kept clean all the time. Whether it is housekeeping staff or room service, they come within 10 minutes after your call. A perfect staycation in Doha for family.
Guest User
Stayed in Jun 2024
Other
0 review
5.0/5
Outstanding
Posted on Jun 17, 2024
Everything is superb!! Nothing but good words..the staff are sooooo friendly and accommodating..the facilities are soooo enjoyable esp.the indoor pool it was heated and the amenities are complete and clean..the playroom is spacious as well for kids esp.for Our little one..kudos to Geraldine in the playroom👍🏻 the breakfast and the in room dining service is very efficient as well..they even provided us a high chair..housekeeping and bell service too are always available and excellent..and most esp.the reception staff thank you for your warm welcome and for accommodating our needs .. Keep up the good work!!
Guest User
Stayed in Jun 2024
Other
0 review
5.0/5
Outstanding
Posted on Jun 12, 2024
I went there just for a cup of coffee, Jenny from the reception was really amazing.The way she recognize me was fantastic and I got the fantastic service from her and the team member from Gourmet was perfect, especially Saruta and Binam. Thank you so much for making my day special.
Guest User
Stayed in Jun 2024
Other
0 review
5.0/5
Outstanding
Posted on Jun 11, 2024
Best accommodation in doha and special thanks for Rajin from inventory, nadeem jane mariam from reception , geraldine justine melanie from the kinds play area , josapene and all the ladies from the housekeeping , laundry staff and also all the vallet guys. these two years were the best .. we really felt home. We will come back soon.. till next time kempinski westbay family With love alshanti family.
khadijam997
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 2, 2024
My husband and I stayed here long-term. We cannot recommend this property enough. The property is well-kept and modern without being cold and unfriendly. It's great for families, tourists and working professionals -- most properties are geared towards one sector; this one holds universal appeal. The apartments are large and the bedding is comfortable. The kitchens need a facelift, but they are functional, well-equipped and closed off, which was a huge plus for us. There are also wonderful restaurants and a bakery on the property. My husband used the gym almost every day and was very happy with it. Location-wise, this hotel is centrally located, and the perks of the Marsa Malaz property were also welcome. Every single staff member across the board, at all levels, from housekeeping to security to the front desk staff, was accommodating, professional, helpful, kind and prompt. Thanks to Rajin and his team. Thank you to Nadim, Mariam, Manoj and all others at the front desk and throughout the hotel.
Response from Property: Dear Ms. Khadija, Thank you for highly recommending us to other travellers and to share your experience with us. We are equally thrilled to read that you had an enjoyable time and each and every staff you interacted with was very hospitable. Your kind comments will be shared with the entire team and specially to Rajin, Nadim, Mariam & Manoj as they provided excellent service. We look forward to welcome you again here at the Kempinski Residences and Suites, Doha. Kind Regards, Eyad Abla Hotel Manager