Royal Ship

1 out of 5. I stayed here 5 years ago and the accommodation, service and food was impeccable, it felt like a high end hotel. I brought my family here for the first time on Friday 3rd May, expecting the same and it was the complete opposite experience. The waiting staff were friendly however after sitting us down rarely checked in and we repeatedly had to get up and ask for them to come over. The starter was edible however, the mains took an hour to come out and you could tell was left on the side and heated up when we asked where our food was. The kids food tasted like washing up liquid and the pork I ordered was burnt and tough as old boots, I’ve had a better meal in Wetherspoons. Then to be met with a £100 bill at the end wasn’t pleasing. We told the staff that we wasn’t satisfied with the food but they looked tired and worn out so we paid and made our way home. I’m not sure if it’s under new management but it felt like a different hotel from my first visit.

Superb hotel and outstanding customer service from the team. Stayed here for one night and requested an early breakfast the next morning as we were up early for a walk. The front of desk and kitchen team were very helpful with this. The room was beautiful and the evening meal we had the night of our stay was delicious. 10/10 would recommend.

We have been staying at the hotel on a regular basis for the last few years and cant fault it. The staff and service are first class and the food very good. The icing on the cake is the disabled room, everything is at the right height, roll in shower and plenty of room to move around. This is really apreciated by someone like me who is wheelchair bound.

Service and main courses reasonable, but long wait for deserts order to be taken. Deserts were poor quality ( could have bought better in supermarket) , and presentations were terrible. I appreciate it was a Friday evening, but there was no plating up skills at all.

I really hoped this was going to be a 5-star review as I wanted somewhere that I could rely on for future visits that isn't a generic chain/budget hotel. On line the The Royal Ship Hotel seemed to fit the bill but things slowly deflated. On arrival first impressions were good. Nice friendly staff, good decor (although all the bedroom doors I saw seem to have been clawed and scratched by something but I put that down to 'patina'), nice bar area and a menu that had enough to offer something different for a couple of nights stay. The first downer became obvious as soon as I was in my room where I needed to log on to the internet and finish some work before the weekend. The Wi-Fi is absolutely terrible. Most of the time I couldn't even find the hotel's server and when it did become visible it either disappeared again before I could log on, froze in use and/or dropped out. It was so bad that I had to leech off wi-fi from a nearby shop but at a distance that was useless too. I asked a staff member if I could change rooms and they just said it was not much good throughout the building. They spoke to the general manager who told them to tell me there was nothing they could do. I beg to differ. There IS something that could be done which is to upgrade the system and provide guests with a service as advertised. Wi-Fi is a given these days and with my work in mind was near top of my list when booking. I can't believe I'm the first to have mentioned this, why have a system that is so bad your staff tell the guests it no good "everywhere"? Long story short, I ended up losing half the next day finding somewhere else with wifi to finish Friday's work before I could even start my weekend. The room was clean and the bed comfortable. Bathroom basic but clean with an electric shower that put out very hot water (initially) which began to cool after a couple of minutes. It also ran at low pressure meaning I had to stand uncomfortably close to the wall to get wet, shower and rinse. Might be worthwhile investing in a more powerful unit......... The money for which could be found by selling the shiny, professional, expensive looking barista machine that's down in the restaurant and "doesn't get used for breakfast". Options at that time of the day are either tea or a cafetiere so if like me you enjoy a cappucino or fancy a latte or espresso to kick start your day on the mountain well, tough. You can't have one. And breakfast. Hard boiled poached eggs might be a local delicacy that I've not met before, not a taste I'm likely to acquire. Runny is the way to go. I'd have brought all this up with the staff if anyone had bothered to ask me if I had enjoyed my stay. On leaving I had to wait by the empty Reception desk while the staff member, who clearly saw me and a would-be diner standing there, finished their smoke break. Now I won't deny anyone their scheduled break, especially after a busy breakfast service, (albeit one without the inconvenience of having to

All I can say without making my review appear fake by over praising, is to say IF I ever owned or ran a hotel, I would consider I had achieved perfection if it ran like this place. The staff, the hotel itself, the cleanliness and the food all receive a 5/5 from me.

Very friendly staff, nice room, comfortable beds and a nice bathroom. What’s not to like? The restaurant was shut when we arrived about 9pm but the barman explained it was off-season so they close early. Good selection of cooked to order things for breakfast. Loved the flask of cold milk they give you for tea/coffee in your room.

We arrived on Saturday to see family in the area and stayed at the Royal Ship and how lovely it was the staff were immediately friendly and felt so welcome my room was lovely and very clean the restaurant was very welcoming and staff were very attentive the food was really nice fresh and hot and we didn’t feel rushed breakfast was amazing fresh and very good portion size big Thankyou to Frank and John Dan Ash and Hannah and all the team you are all brilliant will definitely recommend and will be back 😀😀

it would be good if there was more parking