I had a reservation for this hotel. I attempted to check in for the room I had reserved late in the evening at approximately 10pm. When I entered the hotel, there was a sign on one of the doors saying the door was out of order. I saw there were about 3 other people in line, so I ducked around the corner to use the men's restroom - it was also out of order. I went back to stand in line to check-in. There was one person working the front desk. The other folks in line ahead of me were not checking in - they were lodging complaints: my restroom is dirty; my curtains will not close and you can see into my room from the outside; I asked for a double-double and you put me in a single, and the AC in the room doesn't work. When it was my turn, I handed my ID to the check-in person and she informed me that there were no double-double rooms available, but if I was okay waiting a short time the room would be available. My daughter and I waited for more than 30 minutes and still no room was available. Additionally, the front desk rep was working on her phone to try and check us in and check room status because her computer wasn't working. To add on, the person was rude and not very helpful. She tried to put us in a room but noted "there is a stain on the toilet in the room." No thank you. We ended up leaving the hotel and finding another one in the vicinty. No - I would not recommend this hotel. They didn't have the room I booked available when I arrived (at 10 pm); they tried to get me to accept a room with a stained toilet, and I listened to many other complaints from people who had already checked in. Do yourself a favor and book somewhere other than here.