Grand Mercure Dongguan Huiyuan Reviews
Grand Mercure Dongguan Huiyuan
No.123 Humen Avenue, Humen Town, Dongguan, Guangdong, 523916, ChinaView Hotel Details
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Grand Mercure Dongguan Huiyuan Guest Reviews
4.4/5
319 review
Verified reviewsLocation4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(319)
Positive reviews(307)
Reviews with photos/video(74)
Friendly front desk staff(48)
Great location(43)
Delicious breakfast(25)
Easy to get around(22)
Perfect for business trips(20)
Convenient for shopping(7)
Stayed multiple times(6)
Poor air conditioning(6)
Negative reviews(12)
ShimmyHK
Superior Queen Room
Stayed in Nov 2024
Business travelers
35 review
Very Good
Posted on Nov 12, 2024
Nice hotel room, good receptionists, breakfast not that bad
Response from Property: Dear guest, thank you for your praise of our hotel. We look forward to seeing you again, wish you a pleasant journey!
Guest User
Superior Queen Room
Stayed in Nov 2024
Family
1 review
Amazing
Posted on Nov 25, 2024
Jason and Judy at the front desk went above and beyond in helping to rearrange our reservation (we booked for the wrong night and they moved our reservation quickly and for free). Thank you both!
Response from Property: Dear guest, thank you for your praise of our hotel. We look forward to seeing you again, wish you a pleasant journey!
James
Superior Queen Room
Stayed in May 2024
Solo travelers
5 review
Outstanding
Posted on May 14, 2024
Very nice hotel with beautiful room! Thanks so much
Response from Property: Dear guest， thank you for your comments, look forward to meeting again, wish you a pleasant journey!
Sunny_Jay
Deluxe Room
Stayed in Mar 2024
Business travelers
2 review
Very Good
Posted on Apr 19, 2024
Room was clean and with updated furnishings. Very happy with the room's layout. Had a comfortable stay during my 3 days business trip here. Friendly staffs and communication in English is manageable
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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Guest User
Superior Queen Room
Stayed in Jan 2024
Business travelers
1 review
Amazing
Posted on Jan 5, 2024
The location is good! Friendly front desk staff very professionally and helpful. Especially will like to give lady front desk staff Xiao Hui(小慧）a thumb up 👍!
Only the breakfast there are room to improve.
Response from Property: Dear guest, thank you for staying with us, and thank you for taking the time to give us a review of the experience, I wish you a pleasant journey!
Oeko tex samson
Executive Room
Stayed in Dec 2023
Business travelers
42 review
Very Good
Posted on Mar 4, 2024
location is very good, taxi to a big shopping mall just 10 min, breakfast buffet is very good. room is clean. bathtub with hot water, nice hotel.
Response from Property: Dear guest, thank you for staying with us, and thank you for taking the time to give us a review of the experience, wish you a pleasant journey!
Scherer
Superior Queen Room
Stayed in Oct 2023
Business travelers
11 review
Amazing
Posted on Nov 12, 2023
Great location, great breakfast, perfect for a business trip. Highly recommended!
Response from Property: Dear guests, thank you for staying with us, and thank you for taking the time to give us a review of the experience, I wish you a pleasant journey!
Business travellers
Superior Queen Room
Stayed in Jun 2023
Business travelers
97 review
Posted on Jun 17, 2023
That location and convenience place good for travellers and tourists
Response from Property: Dear guest, thank you for your recognition of the service of Grand Mercure Huiyuan. It is the ultimate goal of our hotel service to make every passenger comfortable and warm when you are away from home. We look forward to your patronage again and your next five-star rating Praise, I wish you a pleasant journey!
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Sam Noroña
Deluxe Room
Stayed in Feb 2025
Business travelers
1 review
Posted on Feb 12, 2025
So bad
Response from Property: 尊敬的賓客，感謝您選擇入住我們酒店，也感謝您對我們酒店的評價及建議，對於未能給您帶來滿意的住店體驗我們深感抱歉和遺憾，我們會重視您德意見做出改進，希望您再次光臨能有更好的體驗，祝您生活愉快！
Paulinebozaiball
Superior Room (2 beds)
Stayed in Apr 2024
Family
15 review
Great
Posted on Apr 24, 2024
Ok for short trip
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Holiviabr
Superior Queen Room
Stayed in Oct 2022
Solo travelers
18 review
Outstanding
Posted on Oct 6, 2022
Hotel is really accommodating. You can ask for late check out (2pm) if needed. Really good location in Humen with testing sites close. Breakfast is also good.
Response from Property: Dear guests, thank you for your recognition of the service of Grand Mercure Huiyuan. It is the ultimate goal of our hotel service to make every passenger stay comfortable and warm. We look forward to your visit again and your next five-star Good review and wish you a happy trip!
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Guest User
Superior Queen Room
Stayed in Apr 2022
Solo travelers
1 review
Outstanding
Posted on Apr 5, 2022
As you entered to the hotel you can see the beautiful ambiance of the lobby. The service was very good and our stay was so relaxing. The staff was really kind and willing to attend any request. I really like the amenities like the comfortable bathrobes and towels. Free wifi and flat-screen TV. The price I paid was absolutely worth it. I will recommend to my friend to stay in this hotel.
Response from Property: Dear guests, thank you for choosing to stay and sharing your stay experience. As Grand Mercure Hotel under Accor Group, we will provide high-quality hospitality service for every customer, and you will experience the warmth, comfort and relaxation of your family in the hotel. We look forward to your patronage again and wish you a happy life!
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Guest User
Boutique Room (No Window)
Stayed in Dec 2022
Business travelers
1 review
Outstanding
Posted on Dec 6, 2022
The hotel staff are serving good , hotel clean and at good location
Response from Property: Dear Sir/Madam,Thank you very much for your compliments regarding your stayed at Grand Mercure Dongguan Humen.I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that ths feedback will serve as an encourangement to all staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experienced at our hotel, and we hope your next visits will be more pleasant.Sincerely yours,Michelle RealGuest Relations Manager
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Guest User
Superior Queen Room
Stayed in Mar 2025
Business travelers
8 review
Outstanding
Posted on Mar 5, 2025
I often stay at the Grand Mercure Huiyuan. The front desk service is very good. A robot will deliver takeout to the concierge's door. The room bedding is comfortable. The hotel is conveniently located and has a gym and laundry room. It is suitable for business travelers.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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Yuxiuzi wufuming
Superior Queen Room
Stayed in Feb 2025
Business travelers
12 review
Outstanding
Posted on Mar 4, 2025
I have stayed here many times and the overall feeling is very comfortable! The front desk staff is very good and friendly! In addition, the location is very good and the transportation is convenient! It is the most suitable for us who are on business trips. Next time I go to Humen, it will be my first choice to stay here! I hope the hotel will promote more preferential activities! 😀
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Show More
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