Regal Palace Hotel

Regal Palace Hotel Reviews

Regal Palace Hotel

1 Jiaju Avenue (Jiaju Dadao), Dongguan, ChinaView Hotel Details
Regal Palace Hotel
Regal Palace HotelRegal Palace HotelRegal Palace Hotel
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Regal Palace Hotel Guest Reviews

4.7/5
Outstanding
1431 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All Reviews(1431)
Positive reviews(1401)
Reviews with photos/video(214)
Large rooms(86)
Delicious breakfast(85)
Friendly front desk staff(77)
Perfect for business trips(47)
Luxurious(42)
Delicious buffet(31)
Great swimming pool(19)
Has rooms for families(17)
Negative reviews(30)
Guest User
Guestroom (Double bed)
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 24, 2024
Hotel is comfortable and very clean. Staffs are friendly and give good customer services.
Response from Property: Dear guest:Thank you for chose to stay at Dongguan Regal Palace Hotel. Your satisfaction is our greatest encouragement .We look forward to seeing you again.
Guest User
Business Room (Double Bed)
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 7, 2024
Huge room and bathroom, very spacious and comfortable with reasonable price.
Response from Property: Dear Esteemed Guest,We are deeply appreciative of your positive feedback regarding your recent stay at the Regal Palace Hotel. It is gratifying to learn that you found our rooms and bathrooms to be exceptionally spacious and comfortable, and that you considered our pricing to be reasonable. This endorsement reinforces our commitment to providing guests with quality accommodations at fair prices. We strive for excellence in all aspects of our service and your satisfaction is our ultimate goal. We look forward to welcoming you back soon!
Freddy
Guestroom (Double bed)
Stayed in Jan 2024
Solo travelers
9 review
4.2/5
Very Good
Posted on Jan 29, 2024
Location : Is good Internet : is good Breakfast : just soso , repetitive Gym : mm so so . Despite there machines … the issues the floor is carpet and feel stuffy Price : just fair Overall : ok
Response from Property: To create a good check-in environment and provide quality service for customers is the consistent purpose of Regal palace Hotel. Distinguished guests: how do you do? The hotel has been maintaining rooms and other facilities regularly, striving to provide our guests with a warm and comfortable environment and perfecting every detail to provide customers with a higher quality stay experience. The hotel now has some newly renovated rooms to experience. It is recommended that you try to choose the classic product room with an area of 70 square meters in the main building of the hotel next time. I believe it will bring you a different feeling. If you find the above problems during your stay, you can contact the hotel duty manager, and we will provide you with room change or other corrective measures in time. We respect and cherish every time you spend with Jiahua Hotel and look forward to your coming again.
Guest User
Guestroom (Double bed)
Stayed in Jan 2024
Business travelers
1 review
4.5/5
Great
Posted on Jan 6, 2024
The toilet flush didn't work well when I took the room n the receptionist was very helpful. I got a change to another room in half an hour. The room is very big n comfortable. I especially like the design of the night light n the light at the entrance. When we leave the room n take out the key, the entrance light is turned on automatically. I haven't experienced this kind of customers-oriented design elsewhere in the world. Besides, the staff were helpfu, the gym was out of expectations nice n big n with enough facilities. The service at the footcare center was wonderful too. I wanted to compliment the honesty and integrity of their staff too. My daughter totally forgot her iPhone charger after we checked out. Their staff initially called me and arranged our pick-up.
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at our Regal Palace Hotel . We are deeply sorry for the problems you have reported with the room facilities and equipment. After seeing your online review feedback, we have immediately ordered the relevant departments to strengthen the follow-up of equipment maintenance in the room to avoid similar situations from happening again. In addition, our hotel has a 24-hour express service center and a 24-hour guest service manager on duty. If you have any questions or need assistance during your stay, please contact us as soon as possible, and we will be happy to serve you. Thank you again for your feedback on us. We hope you can continue to follow us and provide us with valuable suggestions, so that we have the opportunity to improve and provide you with a warm and thoughtful stay experience at Regal Palace Hotel, creating a warm feeling of being away from home. Wishing you a happy life!
christopher
Business Room (Double Bed)
Stayed in May 2023
Business travelers
65 review
5.0/5
Outstanding
Posted on May 11, 2023
What a beautiful Hotel and an fantastic location. The rooms are AMAZING! The service was truly amazing! Mr Garry (A world class front house member of the hotel was extremely helpful and professional in every way ) I highly recommend you ask for him just to say hello. The bath tub in my room was so beautiful, the views are breathtaking, the lay room of the rooms are glorious. The hotel is super large with 2 swimming pools and a super cool gym. Breakfast was delicious- for me served on the 41st Floor fit for a prince and princess. Overall experience - - true 5 star hotel with a 10 star experience. Thank you Regal hotel for making a British man happy.
6/9
Response from Property: Dear guests: Hello, we are very glad that our facilities and services have been recognized by you, and we are very happy that Garry, the hotel staff, has left a deep impression on you. Thank you for your full five points of evaluation on us, we will continue to work hard with your encouragement, I believe we will do better! Thank you for your support! Look forward to your visit next time, wish all the best
Hugh
Queen Room With City View
Stayed in Oct 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 30, 2023
Regal is the best hotel in Houjie. If you are travelling for business or holiday there is no point looking anywhere else. Good service, food, and comfortable rooms which are much larger than other hotels. Recommend booking Queen room on level 41+
Response from Property: Regal palace Hotel strives to provide the most intimate and meticulous service for each guest! Hello, distinguished guests! Thank you for your full mark evaluation of Dongguan Regal palace Hotel, your recognition is the driving force for the progress of the people of "Jia" Sometimes a memorable is not necessarily luxurious and cumbersome, but will be close to the heart of the warmth, the ordinary details will be done fine and serious will form a big force, we are willing to be a warm and simple guardian of modern life in a hurry. You will come and we will always be there!
Guest User
Healthy good sleep queen bed room
Stayed in Mar 2024
Business travelers
3 review
3.7/5
Posted on Mar 17, 2024
Rooms has a smell, however everything was perfect
Response from Property: Dear guest, Thank you very much for choosing to stay in our Dongguan Regal Palace Hotel .About the smell problem in the room you mentioned in Wanping, we can provide room change and smell sales services during your stay if you have any questions can contact the hotel manager we will provide you with 24 hours of efficient service.We hope you come to our hotel next time let us have the opportunity to do different services for you.
N1tr00
Business Room (Double Bed)
Stayed in Jun 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Jun 13, 2024
Perfect stay - Very good service.
Response from Property: Dear Valued Guest:We are thrilled to hear that your stay at the Regal Palace Hotel Dongguan was nothing short of perfect, and that our service met your expectations. Your satisfaction is our greatest reward. We strive to provide exceptional experiences for all our guests, and your kind words encourage us to continue doing so. Thank you for choosing us, and we look forward to welcoming you back soon.
FEDORB
Guestroom (2 beds)
Stayed in Feb 2023
Business travelers
79 review
5.0/5
Outstanding
Posted on Mar 2, 2023
Nice hotel and very close to exhibition centre. Very nice breakfast.
Response from Property: Distinguished guests: Hello! Thank you for your full marks, your support and encouragement, is our biggest driving force forward. There are many restaurants waiting for you to experience, looking forward to your visit again.
Guest User
Guestroom - Double Occupancy
Stayed in Jun 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 16, 2023
Great experience. And special thanks to Mr Garry for his superb support and hospitality at the hotel. Great place and highly recommended
Response from Property: Dear guest:thank you very much for choosing Dongguan Jiahua Hotel. How lucky you are to meet you, thank you for liking our staff, and we have more excellent friends who are willing to provide you with satisfactory and surprising services. We will use our 100% effort to exchange for your great satisfaction. High quality service creates a high-quality vacation life. Jiahua Hotel looks forward to your visit again!
Sufan
Guestroom (Double bed)
Stayed in Mar 2023
Business travelers
12 review
5.0/5
Outstanding
Posted on Mar 7, 2023
Upgraded to bigger room. The hotel is still well maintained and just like my last stay 3 years ago. Customer service manager, Gary, is very friendly and takes good care of me.
Response from Property: Dear valued guest,thank you so much for choosing Regal Palace Resort Hotel! Thank you for praising our staff Garry. We have more excellent friends who are willing to provide you with satisfactory and surprising services. We will exchange our 100% efforts for your great satisfaction. Look forward to your next visit.
Daniel64
Guestroom (Double bed)
Stayed in Dec 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Dec 23, 2023
Clean, spacious and good services
Response from Property: Dear guest: I am very happy that you have left a deep impression on our hotel. I also hope that this beautiful city and enthusiastic hotel staff can leave you with a beautiful memory. Looking forward to your next visit!
Guest User
Business Room (Double Bed)
Stayed in Jul 2023
Business travelers
2 review
4.5/5
Great
Posted on Jul 17, 2023
Good services. Highly recommended will stay there next trip
Response from Property: Dear guest: Thank you for choosing to stay at the Regal Palace Hotel in Dongguan and sharing your stay experience with us with such dedication. We are also glad that you have had a wonderful holiday here. We hope you will give us a full rating next time, as your satisfaction is our greatest motivation. Regal Palace Hotel is willing to become your confidant and looks forward to our reunion again.
Guest User
Suite
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 23, 2023
Very spacious and good services
Response from Property: Slowly and slowly, in this world of distant and urgent travel, I hope you can always enjoy our sincere service. I look forward to your return!
Guest User
Business Room (Double Bed)
Stayed in Feb 2024
Business travelers
29 review
5.0/5
Outstanding
Posted on Feb 24, 2024
It is very marvellous
Response from Property: Dear guest:Thank you for chose to stay at Dongguan Regal Palace Hotel. Your satisfaction is our greatest encouragement .We look forward to seeing you again.