Lavande Hotel (Dongguan City Government International Trade Store) Reviews
Lavande Hotel (Dongguan City Government International Trade Store)
No. 15 Tiyu Road, Nancheng Street, Dongguan, ChinaView Hotel Details
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Lavande Hotel (Dongguan City Government International Trade Store) Guest Reviews
4.8/5
Excellent
1007 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(1007)
Positive reviews(981)
Reviews with photos/video(65)
Classy environment(88)
Awesome amenities(40)
Friendly front desk staff(39)
Large rooms(27)
Convenient parking(17)
Stayed multiple times(12)
Perfect for business trips(11)
Delicious breakfast(8)
Negative reviews(26)
Guest User
Standard Double Room
Stayed in Mar 2023
Business travelers
1 review
Outstanding
Posted on Apr 3, 2023
Hotel service was good, location is near to eateries. If want to have a mall, it is 2km away. Cleanliness is good.
Response from Property: Dear GUEST,Thank you for your kind words
Roy
Parent-child Room
Stayed in Jun 2023
Family
33 review
Outstanding
Posted on Jul 4, 2023
Good Good Good Good Good
Guest User
Premier Romantic Room
Stayed in Apr 2022
Couples
2 review
Outstanding
Posted on Apr 26, 2022
The great hotel! Clean and great service. I loved it. Will definitely come again.
Danicahao
Deluxe Double Room
Stayed in Nov 2021
Business travelers
15 review
Posted on Dec 4, 2021
服务很nice，very well，a good experience,I will invest my friends!各种都不错
Haimenlinnadexiatian
Standard Double Room
Stayed in Apr 2024
Couples
13 review
Outstanding
Posted on Apr 20, 2024
The room is very clean,
The surrounding environment is OK, there is a snack street
Lifone's quality assurance as always
The facilities in the room are very advanced, you can connect to Bluetooth and the whole house audio.
Original TextTranslated by Google
Response from Property: Xiaoli always wants to give you better. Hehe, your satisfaction will give Xiaoli unlimited motivation! Dear, you should give me a hundred likes. Xiaoli follows the natural, friendly and sincere service concept. Your satisfaction is the greatest affirmation for Xiaoli!
ChenchenChan
Business Double Room
Stayed in Mar 2024
Business travelers
30 review
Outstanding
Posted on Mar 14, 2024
Very good service, good front desk service, very clean room
Sanitation: clean
Very close to Guomao
Environment: very good
Original TextTranslated by Google
Response from Property: Xiaoli always wants to give you better. Hehe, your satisfaction will give Xiaoli unlimited motivation! Dear, you should give me a hundred likes. Xiaoli follows the natural, friendly and sincere service concept. Your satisfaction is the greatest affirmation for Xiaoli!
Guest User
Guestroom (Double bed)
Stayed in Jan 2024
Business travelers
29 review
Outstanding
Posted on Jan 31, 2024
The room is clean and tidy, and the facilities are complete.
Original TextTranslated by Google
Response from Property: My darling, thank you for giving us five points of praise despite your busy schedule. Xiaoli was very excited and encouraged after seeing it. Thank you for your recognition and support of us. We will definitely work harder and do better. Provide better services.
FOURTEEN0428
Deluxe Double Room
Stayed in Jan 2024
Friends
7 review
Outstanding
Posted on Jan 20, 2024
The environment is great and the location is convenient!
Original TextTranslated by Google
Response from Property: If we meet and each other is well, it will be a sunny day. Thank you for your five-point praise. Xiaoli will continue to work hard and move forward. We look forward to meeting you next time~
Guest User
Standard Double Room
Stayed in May 2024
Booked for others
18 review
Outstanding
Posted on May 6, 2024
Love it! The service of the guys and girls at the front desk was warm and there was scented tea, which smelled good! This is a healing hotel, the bed was so comfortable, and they also gave me a sleeping eye mask. It was so refreshing to sleep until I woke up naturally, especially the healing feeling of "I will always stand by your side"~ I was not in a good mood at first, but I was instantly moved when I saw the small note with a message😭 I will choose this hotel when I return to Dongguan in the future
Original TextTranslated by Google
Response from Property: Xiaoli always wants to give you better. Hehe, your satisfaction will give Xiaoli unlimited motivation! Dear, you should give me a hundred likes. Xiaoli follows the natural, friendly and sincere service concept. Your satisfaction is the greatest affirmation for Xiaoli!
Guest User
Deluxe Double Room
Stayed in May 2024
Business travelers
11 review
Outstanding
Posted on May 5, 2024
Overall, it's good, quiet, and new.
Overall, it's good, quiet, and new.
Overall, it's good, quiet, and new.
Overall, it's good, quiet, and new.
Overall, it's good, quiet, and new.
Original TextTranslated by Google
Response from Property: My darling, Xiaoli is really happy to see that you have such a high opinion of us. Xiaoli has always adhered to the service concept of "natural, friendly and sincere" to make every guest of Xiaoli feel comfortable. Feeling the sincerity of a friend, your meeting with Xiaoli is like Bole meeting a thousand-mile horse. We are very touched by the discovery of so many advantages in us. You can see your love for us from every line in your words, so please remember, if you love, please love deeply~ Xiaoli looks forward to your visit again, okay~
Anonymous User
Guestroom (Double bed)
Stayed in Nov 2023
Couples
2 review
Outstanding
Posted on Nov 3, 2023
The room is very clean, the service attitude is good, parking is convenient, the location is easy to find, and it is convenient to go anywhere.
Original TextTranslated by Google
Response from Property: My darling, thank you for giving us five points of praise despite your busy schedule. Xiaoli was very excited and encouraged after seeing it. Thank you for your recognition and support of us. We will definitely work harder and do better. Provide better services.
Guest User
Guestroom (Double bed)
Stayed in Jan 2024
Other
2 review
Outstanding
Posted on Mar 3, 2024
Friendly service, will come again next time
Original TextTranslated by Google
Response from Property: My darling, thank you for giving us five points of praise despite your busy schedule. Xiaoli was very excited and encouraged after seeing it. Thank you for your recognition and support of us. We will definitely work harder and do better. Provide better services.
Lengjian999
Deluxe Room (2 beds)
Stayed in Oct 2023
Business travelers
12 review
Outstanding
Posted on Oct 24, 2023
Very good, the front desk service is very enthusiastic, I love it.
Original TextTranslated by Google
Response from Property: Xiaoli always wants to give you better. Hehe, your satisfaction will give Xiaoli unlimited motivation! Dear, you should give me a hundred likes. Xiaoli follows the natural, friendly and sincere service concept. Your satisfaction is the greatest affirmation for Xiaoli!
Anonymous User
Deluxe Double Room
Stayed in Jul 2023
Friends
33 review
Outstanding
Posted on Aug 13, 2023
It's OK. The room is clean and hygienic. The hotel is new. The service attitude is good. The dryer in the laundry room can't dry the clothes completely. It's good in all aspects.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for taking the time to give us a review despite your busy schedule. We are so happy to receive such a high review from you. Xiaoli's washing machine is an all-in-one washer and dryer. If you need to dry it completely, you can adjust the drying time to be longer, and the clothes will be completely dry. If you encounter any problems during your stay, you can call Xiaoli immediately. Xiaoli will be on call 24 hours a day to solve any problems for you. Xiaoli is looking forward to your next stay. Best wishes~~~
Guest User
Guestroom (Double bed)
Stayed in Jan 2024
Business travelers
22 review
Posted on Feb 23, 2024
1. I am not satisfied with the front desk service. There is a short female front desk with thick eyebrows and big eyes. Every time I meet her, she asks me for a five-star review, saying that she has a task, and as long as I give a five-star review, I can get breakfast and other things. She asked me to help her complete the task, and she said that she could provide pictures.
2. The front desk mentioned several times that the Ctrip reservation can be cancelled and the same price can be given to me on the spot.
Every time I check in, this waiter wastes a lot of my time and energy, which is extremely annoying.
3. I was woken up by the smell of smoke in the middle of the night. The air conditioning ducts are interconnected. If the neighbors smoke, the smoke will come in.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
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