JI Hotel Hotels in Dongguan

This hotel has the best location and amenities. Love that they have pillow type to choose from

The room is clean and big enough. Half of the walls in the room I live in are large floor-to-ceiling windows. You can see the city environment outside. It looks very nice when the city lights are on at night. The bedding is also very good. I am very satisfied, especially The waiters at the front desk are very professional, and everyone has a good attitude. There are also the lobby manager and other staff, who will help you push your luggage. Someone will take you to the elevator. The front desk even helped me upgrade the room, which is very heartwarming. On the first floor, I saw a custom-made transparent acrylic box at the door of each room in the corridor, small wooden ornaments similar to agarwood, with an artistic atmosphere, I like it very much. The quality of the various toiletries in the room is also quite good, and it smells very good, especially the rich and diverse breakfast, good quality, and good environment. I just have a little comment. When we checked in yesterday afternoon, because my husband likes to make tea, a friend came to talk about things. There was not enough water in the room. I called the front desk and asked for 4 bottles. After 3 minutes, the room attendant Water was delivered, but when I opened the door, it didn't make me feel the politeness that big hotels still have. Instead, they looked at me with cold eyes and didn't say a word. I was frightened, so I told her quickly, Excuse me, we need tea, we don't have enough water, thank you. She replied blankly, you're welcome, turned around and left. I was wondering if she was too busy, and asking her to deliver water affected her to make the room. Then, can the hotel consider configuring robots to deliver some small items, so that the guests' experience will be better, and the room attendants will not be disappointed. Glad, many mid-sized hotels are now almost serviced by robots. Keep pace with the times!

Very good hotel environment and spacious. The facilities are great with big swimming pool and gym room. I got a free afternoon tea which is nice and you can feel like you are staying in foreign country for vacation. Location is easily accessible with lots of parking area. Recommended to couples or families stay. One things need to be improved will be the breakfast buffet (inclusive) is fair but not many variety. However, overall experience is excellent.