To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.5
Cleanliness4.3
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All reviews(152)
Positive reviews(142)
Reviews with photos/video(32)
Great value for money(10)
Easy to get around(10)
Large rooms(7)
Classy environment(6)
Convenient for shopping(4)
Poor air conditioning(3)
Friendly front desk staff(3)
Located downtown(3)
Negative reviews(10)
Anonymous User
Standard Room
Stayed in Sep 2024
Travel with friends
17 review
4.0/5
Very Good
Posted on Oct 14, 2024
I stayed in a Pirates of the Caribbean themed room. The hotel itself is a bit old, the facilities are relatively ordinary, and the cleanliness is quite satisfactory. Of course, everyone knows the most critical advantage of this hotel😂
Original TextTranslated by Google
Response from Property: Thank you very much for your suggestions. Your opinions are very important to us and we will consider improving them in future products or services.
dongzi908
Standard Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 7, 2024
I especially want to praise the front desk. I am very satisfied with the service. This is a family trip. Two adults, four children, and one old have booked two rooms for three days, two nights, four attractions, and a ticket package for Dream Valley. The front desk saw that there were so many people around me and took the initiative to change it for me for free. We got a triple room and gave my little one a beautiful little gift before leaving!
The hotel is located in the center of the town. It is about 3 kilometers away from any scenic spot. The pedestrian street is 300 meters away and the Huating Night Market is about 700 meters away.
The room is large and clean, and the ticket package is so affordable!
The most important thing is that my room is just right where I can see the makeup of Gong Jun and Su Muyu from the cast of Underworld. Haha, I’m so happy!
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Original TextTranslated by Google
Response from Property: Dear guest, welcome to stay at the Movie Star Hotel. I heard that guests who like to praise us are very good-looking and very lucky! Movie Star Hotel is very grateful for your 5-star review. I wish you a pleasant trip and look forward to your visit again.
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Anonymous User
Standard Room
Stayed in Jul 2024
Travel with friends
1 review
0.5/5
Posted on Jul 21, 2024
If it wasn't for being close to work, this is a hotel I would never stay at again. The room facilities are very old. There is no anti-theft chain on the door. There is a latch, but it is crooked, which makes the two girls feel very insecure. There are no disposable slippers provided, only plastic slippers that are used over and over again, which I dare not wear.
The shower gel is packed in a large jar and there is no comb or soap provided on the washbasin, so there is no way to clean and wash hands directly. You can only bring your own comb to comb your hair
On the first day I checked in, I found that there was no free mineral water in the room. I was thirsty in the 40-degree weather, so I called the front desk to get four bottles. After an hour and a half, no one came, so I had to go to the housekeeping department next to the elevator and ask the aunt to get it. I bought two bottles, which turned out to be small bottles of Nongfu Spring. Two bottles are only worth one bottle in other hotels. The lack of water and the hot weather are really annoying.
The sanitary conditions were poor. I moved the trash can, and a bug came out from under the trash can. It disappeared in a blink of an eye. I was shocked.
The hotel's environmental management is extremely poor. The window of the room I stayed in is directly under the back door of the hotel. I stayed there for two nights. At two or three o'clock in the middle of the night, many people gathered at the back door of the hotel and went in and out of the back door. They laughed and made noise loudly. I don't know what they were doing. Noisy* *But no one cares about the hotel. The next morning at about six o'clock, there was another group of people sitting in line at the back, shouting and laughing. I wonder if it was some kind of cult.
In another room where a friend lives, someone rang the doorbell in the middle of the night and really wanted to curse.
We went out the next morning and came back after lunch at three o'clock in the afternoon, but there were new yellow urine stains on the toilet seat (we disinfected the toilet seat with 84 when we entered the door, and we usually use disposable toilet mats when going to the toilet) , there is no way there are urine stains stuck on the toilet seat), I dare not think deeply.
The lighting on the fourth floor where we lived was dim and the corridors were dark and old. On the third day, I went out for breakfast and lunch before leaving the hotel. When I came back, I saw a police car parked at the front entrance of the hotel and someone making trouble.
Anyway, the stay was terrible and the price was not cheap. It was 308 per night on Friday and Saturday. I didn’t expect the price/performance ratio to be so low. Not recommended anyway.
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Original TextTranslated by Google
Response from Property: Thank you very much for your valuable feedback. We have deeply understood and deeply regret the deficiencies in our hotel services you mentioned. We attach great importance to every one of your opinions and have closely communicated with relevant departments to ensure detailed analysis and comprehensive improvement of the issues you raised. We sincerely appreciate your criticisms and suggestions about our services and facilities. It is these opinions that drive us forward to provide you with a better service experience.
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huanglinda
Standard Room
Stayed in Jul 2024
Travel with friends
1 review
4.3/5
Very Good
Posted on Jul 12, 2024
The room hygiene and other aspects are quite good, clean and tidy, but it is an old hotel after all, and it is relatively outdated. However, the hotel has convenient transportation, complete commercial facilities around it, good hotel service, and good value for money. Overall, I am quite satisfied😊
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at Movie Star Hotel and sharing your stay experience! Your satisfaction is the best affirmation and motivation for us. We will continue to work hard to provide you and all guests with better services! Sincerely look forward to your visit again!
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Guest User
Parent-child Room
Stayed in Jul 2024
Family
3 review
4.0/5
Very Good
Posted on Aug 1, 2024
Hengdian is too hot, so I decided to see Gong Jun. I don’t want to have to walk downstairs of the hotel every day to put on makeup. It’s very convenient to go downstairs and see Gong Jun. I booked a parent-child room. Gong Jun is so handsome.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
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Xiaoningfanny
Standard Room
Stayed in Jun 2024
Solo travelers
47 review
5.0/5
Outstanding
Posted on Jul 19, 2024
I ordered it to watch Gong Jun put on his makeup. It was super cheap and the hotel was nice. It was a bit old, but star-chasers don’t care about that. You can see Gong Jun when you go downstairs, who knows!
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at Movie Star Hotel and sharing your stay experience! Your satisfaction is the best affirmation and motivation for us. We will continue to work hard to provide you and all guests with better services! Sincerely look forward to your visit again!
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Fengzhilian925
Queen Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 16, 2024
I recently stayed at a hotel and the experience was very satisfying! The service attitude of the hotel is very good, the staff are warm and friendly, which made me feel at home. The guest room was very clean and comfortable, and the bedding was clean and comfortable, giving me a good night's sleep. The facilities are complete, the hotel's location is also very good, transportation is convenient, and the surrounding environment is beautiful. All in all, this stay was a great experience. I will choose this hotel again next time I have the opportunity!
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Original TextTranslated by Google
Response from Property: Thank you for your praise. The scent of roses lingers in my hands. Your praise is our greatest support and encouragement, and will also be our motivation to keep moving forward! Thank you for your visit and hope to have more cooperation with you! Thank you very much again , I wish you a happy life and all the best.
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Guest User
Standard Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 9, 2024
The hotel staff had a very good service attitude, they were warm, friendly, thoughtful and meticulous. They sent snacks to our room and a bus card to facilitate our travel. Before we left, they introduced us to Hengdian's specialties. Their service was very positive.
Original TextTranslated by Google
Response from Property: We are very grateful for your feedback, your satisfaction is our greatest pursuit. Thank you for choosing our hotel and we look forward to serving you next time.
Hususu
Featured Standard Room
Stayed in Oct 2024
Solo travelers
3 review
4.5/5
Great
Posted on Oct 27, 2024
It is a hotel with ancient characteristics. The room we booked is also antique. It can be seen that it is a bit old, but the sanitary environment is still good.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your interest in our hotel. Movie Star Hotel looks forward to your visit!
Guest User
Standard Room
Stayed in Oct 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Oct 14, 2024
The hotel is a bit old, but it's convenient. I was too tired when I came back from playing, and I didn’t bother to worry about some details. The front desk staff was quite modest and enthusiastic when I checked out, and I believe they will do better.
Original TextTranslated by Google
Response from Property: Thank you for your pertinent opinions. The hotel management attaches great importance to every guest's opinion, and we will further improve and improve it. We sincerely look forward to your visit again
Anonymous User
Parent-child Room
Stayed in Oct 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Nov 1, 2024
It's okay. The point is that you can see Gong Jun's makeup in the dark river without having to go out early in the morning to take a taxi. Hehe
Original TextTranslated by Google
Response from Property: We are glad that you reviewed our hotel's location favorably. Our hotel is located in a central and bustling area with very convenient transportation and can meet your various travel needs. We look forward to you continuing to enjoy the convenient services of our hotel
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Guest User
Standard Room
Stayed in Oct 2024
Couples
27 review
4.0/5
Very Good
Posted on Oct 6, 2024
Facilities: Overall relatively old, basically adequate
Hygiene: It is relatively clean, and the replacement towels and bath towels are also relatively good.
Environment: There seem to be many celebrities staying in this hotel. I stayed for 2 days and didn’t stay in the hotel room for long. I heard fans shouting and screaming at least 4 times. It was a bit noisy.
Service: The service response speed is good, but the facilities are not comprehensive, resulting in some things not being provided.
Original TextTranslated by Google
Response from Property: Thank you for your pertinent opinions. We sincerely apologize for your unpleasant experience during your stay. The hotel management attaches great importance to every guest's opinion, and we will further improve and improve our facilities. We sincerely look forward to your visit again
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Guest User
Queen Room
Stayed in Oct 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Oct 14, 2024
The room is very clean. The Qin and Han style double bed room is very unique and interesting!
Original TextTranslated by Google
Response from Property: Thank you for your comment! We are very happy to hear that you enjoyed our hotel. If you have any suggestions or questions, you can tell us and we will do our best to provide you with services.
Jiaqi
Queen Room
Stayed in Oct 2024
Travel with friends
18 review
5.0/5
Outstanding
Posted on Oct 22, 2024
The location is very good and I am very satisfied with the surrounding night market.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your 5-star review of Movie Star Hotel! The gold medal and silver medal are not as good as your praise, and the gold cup and silver cup are not as good as your reputation. We look forward to your visit again. I wish you "all the best"
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NkDog
Standard Room
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 7, 2024
The hotel facilities and services are very good, the rooms are neat and clean, and the arranged rooms are very beautiful! I like it😍The hotel staff are also very warm and thoughtful, with a good service attitude. I am looking forward to my next stay😄😄
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. Your opinions are very important to us. Detailed service has always been our focus for a long time. We are honored to provide you with the best service. You are very welcome to choose our hotel again for business trips or travel! The hotel has convenient parking, convenient food and entertainment, and is very close to the light rail station. We sincerely welcome you to stay again!