My husband has stayed at this hotel on and off for several months now. He has been working in Douglas the area. He has told me over and over again how rude the employees are. I believed him, but this afternoon I got to experience it firsthand. He was on the phone with me, when there was a knock at the door. He answered the door. I heard the house cleaner say that they were there to clean the room. He asked if he could just have two more minutes. She said no. We clean it now or we just give you these sheets. His reply was, wow, you're rude. He has more details on the rudeness that happened with the employees at that hotel. He would stay elsewhere but his company arranges his hotel stay so he has no choice. If you're reading this review, you do have a choice! Spend your money at a different place where people actually care about your stay.