The Mill Inn

When we arrived is was cold in the room, no heat. My husband put it on but when we returned from dinner, no heat. We texted the assistance number, no reply. Called the number for assistance, answering machine. The freezer in the frig was full of ice and frost. The gave one small bottle of combo shampoo/conditioner for two days and two people. The second day the two split units stopped working and flashed all night long. The small wall fan gave some heat in the room at least. This is a loft room with high ceilings and any heat was going up. Maybe they should put ceiling fans in or heaters that work. I think we deserve some kind of refund for this mess.

We didnt stay over but ate lunch in the mill cafe. It has excellent views over the river and we found the service prompt and friendly. The atmosphere was relaxed and the food very good, in particular the soups and quesadillas. Perhaps other reviewers visited on a busy day, but we found it a great place for a light lunch.

They were busy. But that doesn't excuse a wait time of an hour from ordering to delivery to table. 3 toasted cheese sandwiches. When they eventually arrived, there was hardly any cheese in the sandwiches and they were all cold. After such a long wait we weren't prepared to complain and risk another hour long wait. The cafe has a nice ambience and decor but poor service and food.

I actually like this inn. The rooms are nicely decorated, have a microwave and mini refrigerator. They are very clean and bedding is comfortable. However, the check in process is awful. Both times I stayed, I never received an email nor did I get any check in email. The first stay, I was able to connect with a person by calling the number on the door. The second time, no email with codes. I sent several emails and left several messages asking to be given the codes. No one ever got back to me. Our business has a vendor book there and ended up having to travel 45 miles to Bangor for a hotel because he never got an email with his codes and no one was calling back. This is ridiculous. I will not be staying there again and we will be recommending different accommodations to any of our vendors.

The Mill itself is fantastic--beautifully laid out, with interesting decor, and great views (in the corner room). However, we were pretty miserable comfort-wise because the geothermal heat pumps would not work and the room never got above 60 degrees. The Mill needs to consider a better heating option for the cold winter months because the heat pumps were not enough, and neither was the one electric wall unit, especially for rooms with such large ceilings. The cafe, where we had breakfast (in the same building), also suffered from poor heating. Please consider alternative heating options!! We won't be returning in the wintertime but will definitely consider summer time visits.

As soon as you walk in the smell of a clean facility greets you. Our room was supplied with the most gorgeous, soft, plush blankets to wrap in after a chilly day soaking in Maine Winter. We made hot drinks (complimentary coffee and tea in our rooms) We had ordered a birthday cake through the cafe downstairs to be waiting to surprise one family member. Not only was it the most delicious chocolate cake to ever hit our tastebuds but the site of this masterfully prepared cake offered up just the birthday surprise we were hoping for. The exposed bricks, the beams, the view of the river and dam right outside our window, all are a beautiful nod to the days when the building was a woolen mill…all while soaking in the comforts of modern day. There is an amenity closet down the hall that you can access anytime so that you can get what you need, when you need it. In the morning, we simply walked downstairs to the Cafe to be served the most delicious meal. Prices are lower than the price points from our hometown area and much appreciated. Comfortable seating and plants throughout the Cafe are a welcome site especially in the depths of a long Winter. Wishing our hometown had something of this caliber.

What a charming place! After spending 2 consecutive nights in 2 different motel rooms (no hotels were available in the towns I was in) It was so refreshing to stay at The Mill Inn! It has a down home atmosphere, but with a luxurious feel. I felt like I was in a high-end hotel, but without the high-end cost! I wanted to experience the cafe downstairs, but I didn't have enough time. The town is small enough to feel like you're getting away from it all, but big enough to offer some of the amenities. It was awesome to look outside my window and see a perfectly quiet street at night that was otherwise bustling during the day. I will definitely be bringing my husband next time for an extended stay. Thanks, you guys! It was wonderful!

The room aesthetics were very simple and pleasing to the eye. The room is quite large within array of seating accommodations. Unfortunately, the California King bed was very uncomfortable I would strongly suggest more noise insulation. I could hear every word the next door, guess we’re saying saying late into the night and early the next morning. Also, some thing you may want to address the walk-in shower in room five does not drain properly. It leaked onto the bathroom floor and out through onto the carpet in the coffee area of the room. I know we aimed the shower nozzle in the right direction. Overall, the self check in concept works.

Quick stay for a family function. Clean, comfortable, in a quaint town. Nice cafe in the lower level.