Kempinski the Boulevard Dubai

Kempinski the Boulevard Dubai Reviews

Kempinski the Boulevard Dubai

Sheikh Mohammed bin Rashid Blvd, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
Kempinski the Boulevard Dubai
Kempinski the Boulevard DubaiKempinski the Boulevard DubaiKempinski the Boulevard Dubai
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Kempinski the Boulevard Dubai Guest Reviews

4.7/5
Amazing
91 review
Verified reviews
Location4.7
Amenities4.7
Service4.5
Cleanliness4.8
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All reviews(91)
Positive reviews(90)
Reviews with photos/video(22)
Great location(18)
Friendly staff(13)
Awesome stay(12)
Awesome rooms(12)
Clean and tidy(10)
Delicious breakfast(6)
Convenient location(5)
Great swimming pool(4)
Negative reviews(1)
Guest User
Deluxe Twin Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 29, 2024
Very efficient service. Clean room and excellent location. Attentive staff.
Response from Property: Dear Valued Guest,Marhaba from Kempinski The Boulevard Dubai,Thank you for your positive review.We look forward to hosting you again.Best regards,Madona LouizManagement Office
Anonymous User
Deluxe King Room
Stayed in Feb 2025
Business travelers
18 review
5.0/5
Outstanding
Posted on Feb 23, 2025
Great service everything
Response from Property: Dear Valued Guest, We’re thrilled to hear you enjoyed your stay and found our hotel to be a great value. We look forward to welcoming you back soon for another wonderful experience! Best regards, Madona Louiz Management Office
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Ali.ganj
Deluxe King Room
Stayed in Apr 2024
Business travelers
30 review
5.0/5
Outstanding
Posted on May 24, 2024
Best best best hotel in dubai . Best location amazing place best breakfast
Response from Property: Dear Ali.ganj,Marhaba from Kempinski The Boulevard Dubai.Thank you for choosing Kempinski The Boulevard Dubai for your recent stay and for sharing your wonderful feedback with us. We are thrilled to hear that you consider us the best hotel in Dubai.It's fantastic to know that you enjoyed our prime location and found our hotel to be an amazing place. Providing a memorable experience for our guests is our top priority, and we are delighted that we exceeded your expectations.We are also pleased to hear that you enjoyed our breakfast offerings. Our culinary team works hard to provide a wide variety of delicious options to cater to every palate.Thank you once again for your glowing review. We look forward to welcoming you back to Kempinski The Boulevard Dubai for another exceptional stay in the future.Best Regards, Sity NurhayatiManagement Office
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Guest User
Deluxe King Room
Stayed in Dec 2023
Couples
2 review
1.0/5
Posted on Jan 11, 2024
I was unable to sleep the entire night due to our room being right by the road and hearing every single car that passed by. I rung the concierge at 4 am and it took them half an hour to bring me ear plugs. I also went to the bar and was horrified to see that it was full of *********** cursing for men. Overall, I would say that our trip was a negative experience. Unable to sleep and surrounded by people looking to sell sex. The room was also a bit worn and you could see the wear and tear in the wall paper and the bed head. The staff was very nice and accommodating but the other clientele were incredibly off putting and ******.
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Response from Property: Dear Guest User, Marhaba from Kempinski The Boulevard Dubai., thank you for staying with us and we do apologies for the inconvenience caused during your stay. We have taken immediate action related to noise and we have placed certain measure to ensure the noise from the car on the road will be reduced. As for the bar, the venue is managed by third parry company and your feedback have been shared directly with them. We wish you give us another opportunity to welcome you back in our hotel for better experience. We look forward to welcoming you back soon in the near future. Best regards, Sity Nurhayati Management Office
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Guest User
Deluxe King Room
Stayed in Jan 2025
Couples
3 review
5.0/5
Outstanding
Posted on Jan 18, 2025
It is very nice hotel
Response from Property: Dear Valued Guest, We truly appreciate you taking the time to share your experience. Your kind words motivate us to continue providing excellent service. We look forward to welcoming you back soon! Best regards, Madona Louiz Management Office
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Md Mahbubul
Deluxe Twin Room
Stayed in Aug 2024
Family
1 review
4.2/5
Very Good
Posted on Aug 21, 2024
Almost good
Response from Property: Dear Valued Guest ,Marhaba from Kempinski The Boulevard Dubai,We're thrilled to hear that you had a great experience with us. We look forward to welcoming you back for another wonderful stay.Best Regards,Madona LouizManagement Office
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fionmisuzu
Premier Burj View Suite
Stayed in Dec 2022
Business travelers
56 review
5.0/5
Outstanding
Posted on Dec 13, 2022
Is always a great moment to stay and enjoy the comfort of their room.
Eyad
Deluxe King Room
Stayed in Sep 2023
Family
31 review
5.0/5
Outstanding
Posted on Sep 15, 2023
Feel luxury
Response from Property: Dear Eyad, Greetings from Address Boulevard. I can’t express enough how overwhelmed we are with your very generous review in respect to your recent visit at Address Boulevard. Many thanks for this opportunity to be at your service and we look forward to welcome you back in the near future. Yours sincerely, Gopi Joghee Management Office
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Guest User
Deluxe King Room
Stayed in Feb 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Feb 10, 2023
Nice location nice hotel
Response from Property: Dear Guest user, Greetings from Address Boulevard. Thank you for giving us a perfect score from your recent visit. We look forward to welcome you back soon at our hotel. Best regards, Gopi JogheeHotel Manager
Dareen
Deluxe King Room
Stayed in Aug 2022
Family
1 review
5.0/5
Outstanding
Posted on Aug 23, 2022
Excellent thanks
emir
Deluxe King Room
Stayed in Nov 2022
Solo travelers
50 review
5.0/5
Outstanding
Posted on Nov 16, 2022
Nice hotel
Guest User
Deluxe King Room
Stayed in Feb 2025
Family
28 review
4.7/5
Amazing
Posted on Feb 7, 2025
The room is quite big, the bathroom has double basins, very convenient, the passage is directly connected to Dubai Mall, about 10 minutes walk there, pay special attention, when you come back to ask for directions, there are two Kempinski, we walked to the other Kempinski and walked back.
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Response from Property: Dear Valued Guest,We’re delighted to hear that you appreciated the spacious room, convenient bathroom amenities, and the direct connection to Dubai Mall. We understand how easy it can be to confuse the two Kempinski locations, and we appreciate you highlighting this for future guests. Please don’t hesitate to ask our team for guidance next time, you’re always welcome! We look forward to hosting you again soon.Best regards,Madona LouizManagement Office
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Guest User
Grand Premier Burj View Room Twin Room
Stayed in Jan 2025
Couples
7 review
3.0/5
Posted on Feb 6, 2025
Breakfast is buffet + order-based, which is ok. The room with Burj Khalifa view has a view of the back of Burj Khalifa. I asked for a high floor but was given the lowest floor, the 5th floor. Therefore, the room is very noisy. From 12 midnight to 3 am, the sound of the speakers outside is so loud that people can hardly fall asleep. I only stayed for two nights and was too lazy to ask the front desk to change the room. So that's it~~
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Response from Property: Dear Valued Guest,We’re glad you enjoyed the breakfast options and appreciate your feedback about the room and noise levels. We sincerely apologize that your request for a higher floor was not accommodated and for the disturbance caused during your stay. Your comfort is very important to us, and we regret that we didn’t meet your expectations this time. Kindly be informed that we’re always here to assist with room changes or any other concerns during your stay. We hope to have another opportunity to provide you with a more pleasant experience in the future.Best regards,Madona LouizManagement Office
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Shenglitao
Deluxe Twin Room
Stayed in Jan 2025
Family
10 review
4.5/5
Great
Posted on Feb 1, 2025
After breakfast, I took pictures of the Burj Khalifa. The disadvantage is that cameras are not allowed. I sat there warmly for the whole morning. The location of the hotel is very convenient, but it is a little noisy on the roadside. The doors and windows are good, and it will be much better if they are closed tightly.
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Response from Property: Dear Valued Guest,We’re delighted that you enjoyed breakfast and the opportunity to capture views of the Burj Khalifa. It’s great to hear that you found the location convenient and had a cozy morning. We apologize for the noise from the roadside and appreciate your understanding that keeping the doors and windows closed helps reduce it. Your comments are valuable to us, and we hope to provide you with an even more comfortable stay next time.Best regards,Madona LouizManagement Office
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beyonceyan
Grand Premier Burj View Room King Room
Stayed in Jan 2025
Couples
8 review
4.6/5
Great
Posted on Jan 31, 2025
Let me talk about the good things first. It can directly lead to Dubai mall. I don't think it's particularly important to go there during the winter vacation. If you go there during the summer vacation, this passage will save your life. I booked a room facing the Burj Khalifa. I can see the Burj Khalifa every day. My children like it very much. The service staff are very polite. Next, let me talk about some shortcomings. There is a swimming pool under the room facing the Burj Khalifa. It was very noisy at 12 o'clock, like the bass sound of a bar. Later, I plugged in earplugs, and I don't know exactly when it will be noisy. Second, some dead corners in the room were not cleaned very cleanly, and there was still a lot of dust. I saw it when I picked up things. Third, at 11:30 in the middle of the night, someone accidentally triggered the fire alarm. I was so scared that I didn't know whether to sleep or not. It was not until 12:30 that they replied that it was a misunderstanding and you can sleep at ease. The next day, the front desk asked me how I felt. I told him that there was this alarm, and he apologized. In general, it feels a bit not worth spending 4,000.
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Original TextTranslated by Google
Response from Property: Dear Valued Guest ,Thank you for taking the time to share your detailed feedback about your stay with us. We truly appreciate your insights, as they help us continuously improve our services.We’re delighted to hear that you and your family enjoyed the convenient access to Dubai Mall, the stunning views of the Burj Khalifa, and the warm hospitality of our service team. It’s wonderful to know that these aspects added value to your experience and brought joy to your children.We also want to sincerely apologize for the inconveniences you faced during your stay. Your comments about the noise from the swimming pool, the cleanliness of certain areas in the room, and the fire alarm incident have been well noted. Please rest assured that we will address these issues with our team to ensure they do not recur.Your feedback is invaluable to us, and we deeply regret that your experience fell short of your expectations, especially considering the investment you made. We hope to have the opportunity to welcome you back soon in the future. Best regards, Madona Louiz Management Office
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