Having recently stayed at 15 motels across Vic, ACT, & NSW, this was easily the worst. The staff incorrectly advised us they had no map of Dubbo. On arrival they also took the full charge for our 2 night stay out of the wrong credit card despite being specifically assured that the one handed over on checking in would be the one used. Worst was to come. Night one saw the bathroom floor covered in water because the old style flimsy shower curtain stopped 30cms above the shower base. The top front room near the Newell Hwy was also very noisy. Next day all that we had put in the fridge (wine, water, etc) was frozen solid. The internet was pretty ineffective and frequently dropped out. Then on the morning of check-out, Cold shower! That is simply unacceptable from any motel, let alone one calling itself “quality.” On reporting this to the staff, there was an uncaring half-hearted apology. No offer to check or to compensate us in any way. The pool was unavailable (on a 35 degree day) apparently undergoing some rectification, and the restaurant was not open - it was principally Mon/Tues. In all, a very unacceptable stay with the only plus being the motel’s proximity to Dubbo Golf Course, Western Plains Zoo, and Club Dubbo.