Guest User
February 11, 2024
We will never forget this holiday, it was simply catastrophic!! The room doors in the entire hotel did not work, you could only open or close them with force, which you could hear throughout the hotel. Even the caretaker, with the help of my husband, could not repair our two room doors. The shower door in our room was missing!! - I reported this to reception and the staff could not believe it themselves - even the caretaker could not believe his eyes when he saw this. He said that the shower door was broken and had therefore been removed. A new shower door was not installed. In the next room a woman was also taking a shower and the shower door would not open because it was stuck. The caretaker had to be called there too. We were able to move to another room, which did have a shower door, but it smelled so strongly of drains that we had to keep the bathroom door closed at all times. The rooms on every floor smelled of sewage, which also bothered the other guests. Every day there were complaints from the many guests. Guests were queuing up at reception to complain, but the staff only said that they knew that the hotel was in dire need of renovation. You could never speak to the hotel management because they were either off or busy. The side dishes that were left over from dinner were served for breakfast the next day (spinach gnocchi, vegetable casserole...). At breakfast and dinner we saw that some guests had to clean the empty, used tables themselves because the staff apparently didn't feel responsible. Dinner was a disgrace!!! We noticed that one evening the chicken smelled really funny and the table next to us had the same meat and complained. One member of staff just asked if the food didn't taste good and said that he knew himself that the food wasn't good!! That says a lot!!! We then decided to cancel dinner and wanted to eat somewhere else, but the hotel wouldn't let us. We were able to eat somewhere else, but the hotel didn't refund our money. The beach was so crowded, we've never seen anything like it. Some guests reserved a spot on the beach at 6 a.m. and set up tents for shade. When you went into the water, other guests were so close to you that you didn't even have room to lie down on the lounger you had paid for. All in all, we would never book this hotel again.
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