Guest User
June 28, 2024
1) The first room they sent us to was an uncleaned room. But it was marked cleaned in their system. Not sure what happened there, but we went back down to the front desk to be assigned a different room. 2) Unfortunately, the first morning after we checked in I slipped and fell in the bathtub that was unbelievably slippery for a hotel. There was no nonslip matt or nonslip surface in the tub. I am over 60 and able bodied but I fell hard and my foot hit the faucet. There was absolutely nothing to grab to break my fall. It was scary. The front desk then provided me with a nonslip matt and said they were aware of the slippery tubs which shocked me because why would they open themselves up for injury lawsuits due to KNOWN slippery tub conditions to the hotel? That struck me as odd and negligent. 2) Body Wash container in the shower was completely empty. Good thing I had a new bar of Dove soap! 3) On the 3rd day of our stay, we removed the privacy sign to get our room cleaned, only to return 12 hours later to find the room uncleaned. Turns out they only clean every OTHER day, but no one bothered to mention that when we checked in and we were checking out the next day. In conclusion, BEWARE because at any age, you can slip and fall in those tubs and really injure yourself or worse. Hopefully, they will see this review and remedy that insidious condition. There is a Hampton Inn nearby so I think next year, we'll stay there.