Vienna Hotel Reviews

Response from Property: Distinguished guests: Hello! Thank you for your trust in Vienna Hotel Dunhuang! Thank you for your generous praise and strong recommendation! It's really hard to leave in Vienna. Vienna is your most beautiful and warmest home in Dunhuang. You also remember to come back often when you have time!

Response from Property: Dear guests hello, thank you for your comments, thank you for our recognition, if you like to give a five chant, look forward to your visit again.

Response from Property: Thank you very much for giving me such a high evaluation/appraisal.I will spare no effort(s) on providing better post-sale services for the customers/buyers and let every customer purchase happily

Response from Property: Xiao Wei is very happy to see your comments. It is an honor that our service has received such a high evaluation from you. We will continue to maintain this enthusiasm and sincere service for you. I hope that when you hear my name, you will smile and care about me. Thank you, dear guest, your recognition makes Xiao Wei grateful. I look forward to meeting you again. I hope there will be light in your eyes, and what you want can be achieved, and your smile will always be with you! May you be loved and lovely all your life! See you next time~

Response from Property: Thank you dear guests for your excellent evaluation of our hotel! Your praise is the highest compliment of our unremitting efforts, which makes us feel honored and excited! Your satisfaction is the best proof of our pursuit of excellent service. In the future journey, we will continue to work hard to present you with a more exquisite accommodation experience and make every guest feel the warmth of home. Thank you again for your generous support and praise!

Response from Property: Dear guests, hello! Thank you for your affirmation of our work. We uphold the core value of "deep sleep, great health" and are committed to providing customers with healthy, comfortable, high-value-added products and a good sleep experience. The hotel has an excellent location in the city center. We sincerely invite you and your friends to visit our hotel again. It is your best choice!!! I wish you a happy life and a good mood every day!

Response from Property: Dear guest, thank you very much for your high evaluation and trust in our hotel! We are very happy to know that you have experienced our warm service and comfortable environment during your stay. Your satisfaction is our greatest motivation, and we will continue to work hard to ensure that every guest can enjoy a high-quality accommodation experience. We look forward to your visit again so that we have the opportunity to serve you again. If you have any suggestions or need further help, please feel free to contact us. Thank you again for your support, we will work tirelessly to meet and exceed your expectations.

Response from Property: Dear distinguished guest, seeing your five-star praise, I suddenly feel full of strength. First of all, thank you very much for your trust in choosing Vienna Hotel Dunhuang among many hotels. It is our unshirkable responsibility to provide you with high-quality and considerate services, so that you can feel the warmth even in an unfamiliar city. Vienna Hotel is to provide travelers with a fourth space to relax and rest on the road. I hope that Vienna will accompany you on every journey and bring unexpected touches to your life!

Response from Property: Dear Vienna guest: Hello! Thank you very much for taking the time to comment on our hotel, and for your support, recognition and understanding of our hotel. It is a pity that we did not get your 5 points of affirmation. We have been working hard to improve ourselves and improve our quality, striving to meet your satisfaction. It is our honor to provide you with a warm and comfortable living environment and sincere, enthusiastic and considerate service. We will continue to maintain high-quality, professional and considerate service to make every stay of yours satisfactory. I hope you will continue to pay attention to us and wish you a happy life and all the best!

Response from Property: Hello dear guest! Thank you very much for your feedback. We understand that you are somewhat dissatisfied with the environment outside the window. We will give your feedback to the relevant departments and seek improvement solutions. At the same time, we will also strengthen internal environmental management to ensure that we provide guests with a comfortable and clean living environment. Thank you again for your understanding and support. If you have any needs, please feel free to contact us and we will serve you wholeheartedly.

Response from Property: Dear Vienna guest: Hello! Thank you very much for taking the time to comment. Xiaowei has been working hard to improve itself and improve its quality, striving to meet your satisfaction. It is our honor to provide you with a warm and comfortable living environment and sincere, enthusiastic and considerate service. We will continue to maintain high-quality, professional and considerate service to make every stay of yours satisfactory. I hope you will continue to pay attention to us and wish you a happy life and all the best!

Response from Property: Dear Vienna guest: Hello! I am so happy to see your comments. Thank you for your five-point praise. I believe that every encounter in life is not easy. I am very happy to bring you good memories after we parted. No matter how much advertising, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. Our only hope is to use our professional and caring service to add a little happiness and beauty to your travel life. Looking forward to your next stay. Wish you all the best!

Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. The hotel attaches great importance to your valuable suggestions and will immediately make strict rectifications. We deeply apologize for the inconvenience caused to you. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your understanding! I wish you a happy life!

Response from Property: Dear guest, after reading your review, Xiaowei is really sorry that we were unable to provide you with the ultimate, thoughtful and comfortable service. This is our greatest regret! The hotel opened in 2017, and the equipment is not brand new. We are constantly replacing linens and the like. We deeply apologize for the inconvenience caused to you. Your tolerance and understanding are encouragement and support for our work! Hope to provide you with better service in the near future.