Fuguo Hotel

Fuguo Hotel Reviews

Fuguo Hotel

1785 Middle Yangguang Road (Yangguang Zhong Lu), Dunhuang, Gansu, 736200, ChinaView Hotel Details
Fuguo Hotel
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Fuguo Hotel Guest Reviews

4.7/5
Outstanding
511 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(511)
Positive reviews(501)
Reviews with photos/video(166)
Delicious breakfast(73)
Friendly front desk staff(44)
Well decorated(31)
Well designed(17)
Offers pick-up/drop-offs(9)
Located downtown(8)
Easy to call taxis(6)
Tasty restaurant(5)
Negative reviews(10)
Anastazja Skuza
Mochen Smart Double Bed Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 10, 2024
It was the best hotel I have stayed in during my trip to China. Rooms very big and clean, breakfast nice and tasty.
Response from Property: Dear Esteemed Guest,A warm welcome to Fuguo hotel. We are truly honoured to have you with us and sincerely hope that your stay will be comfortable and enjoyable. Our dedicated team is available should you require any assistance, and we will do our utmost to make your visit as pleasant as possible.Wishing you a wonderful stay and a memorable experience, however long or short your time with us.Warm regards,Fuguo hotel
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Guest User
Mochen Smart Double Bed Room
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 19, 2024
The stay was fantastic! So friendly staff that helped us with all our needs! The rooms are beautiful, spacious, well designed and very clean. Thank you for the pleasant stay!
Response from Property: Thank you for your affirmation, it' our pleasure. Hope you have a wonderful time in China.
Guest User
Premium 2-bed Room
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 8, 2024
I booked a hotel on my first day in Dunhuang. It’s very convenient in the city! The overall feeling is very bright and comfortable. Hygiene is also very clean, dry and wet are separated, The weather in the northwest is very dry, and there is also a humidifier. The decoration style is more antique and has the hotel's own tone. What you see is what you get. The service staff are also very enthusiastic.
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Response from Property: Dear distinguished guest, thank you very much for choosing to stay at Dunhuang Fuguo Hotel and giving us your valuable review. At the same time, we are very grateful for your recognition of us. We will continue to work hard to serve every distinguished guest staying at the hotel. The hotel is newly renovated and upgraded, with complete facilities and equipment, intelligent configuration throughout the house, and a strategic location. It is only 100 meters away from the Dunhuang Danghe River Style Line. It is a good place for you to take a walk after dinner when you come to Dunhuang. We look forward to seeing you and your family again. Finally, I wish you all the best. Have a great life!
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Zhichun
Mochen Smart Double Bed Room
Stayed in Jul 2024
Family
25 review
5.0/5
Outstanding
Posted on Jul 19, 2024
The room is very big, clean, and the whole house is smart, even the toilet. Very cool! Next time I go to Dunhuang, I will stay in Fuguo.
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Response from Property: Dear distinguished guest, thank you very much for choosing to stay at Dunhuang Fuguo Hotel and giving us the highest rating. Your encouragement is our greatest motivation. We must not forget our original intention and insist on providing good service so that our guests from all over the world can have a better experience. Enjoy your stay and we look forward to your next visit. Finally, I wish you a happy life. The hotel has gradually improved various facilities and equipment, and improved standards of humanized services, transportation, travel consultation, etc.
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Boyahanyun
Premium 2-bed Room
Stayed in Aug 2024
Other
3 review
1.7/5
Posted on Sep 1, 2024
The room smells bad, and the sanitary conditions are also worrying. Online reviews say the service is good, but why didn't I see it? I came back every night for three days and found that the room card didn't work. I came down and swiped it again. It was really annoying the third time. The only thing Fortunately, the smart phone is pretty good.
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Response from Property: Dear distinguished guest, thank you very much for choosing Dunhuang Fuguo Hotel. Although you did not have a perfect stay experience, you also taught the hotel a deep lesson. The hotel cannot arrange a pick-up on the day, forcing you to Due to the threat of bad reviews and order cancellation, we had no choice but to rent a special car and arrange for someone to pick you up at the airport. You booked a 28-square-meter ordinary standard room. The hotel also upgraded you to a luxury room for free and gave you welcome fruit. After checking in, what do you think? If you have any problems with the room, you can contact our front desk in time to change the room. However, we have not received any feedback from you. You placed an extension order for a two-night extension the day after you checked in. Is it because our service is not good that you extended your stay? ? Or does our room really smell bad and you like the smell so you insist on staying there? Finally, on the day you checked out, you contacted the front desk and threatened the hotel with a bad review and asked for free airport transfer. We were also very sorry and helplessly explained to you that the hotel did not have this service. We wanted to make it clear to you that the hotel was not responsible for your threats. We will break all principles. If you are not a threat, the hotel will accept it without a bottom line. We are serious about providing services. Sincerely providing high-quality services to all VIPs is also the direction we pursue. However, the starting point of the service is not a threat, let alone harming the interests of others. . At the same time, we would like to thank again the many distinguished guests who have stayed at Phu Quoc Hotel for their valuable suggestions and opinions. We are also very grateful for the positive comments and encouragement from all the distinguished guests. We will continue to work hard to create a perfect stay for the distinguished guests who stay at Phu Quoc Hotel. experience.
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Xianguangxiansheng
Moshe Ancient Luxury Twin Room
Stayed in Aug 2024
Travel with friends
8 review
2.5/5
Posted on Aug 10, 2024
The decoration has a strong smell. There is no place to put clothes and towels in the bathroom. You can only come out with your bare buttocks. The service attitude at the front desk is not good. The breakfast is really average. There is no piece of beef in the beef noodles.
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Response from Property: Dear guest, thank you very much for choosing to stay at Dunhuang Fuguo Hotel and giving us your valuable feedback. We also sincerely apologize to you. It is our biggest regret that you did not have a wonderful stay experience during your trip to Dunhuang. , we deeply apologize for this. At the same time, we must learn from experience, solve problems specifically, and add more humane facilities and equipment. We look forward to your next visit and giving you a perfect stay experience! Finally, I wish you a happy life.
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Guest User
Moshe Ancient Luxury Twin Room
Stayed in Aug 2024
Family
19 review
5.0/5
Outstanding
Posted on Aug 6, 2024
The environment is okay, the room attendants are very nice, there are many restaurants downstairs, there is a parking lot in the backyard, and the breakfast is good. Because I arrived late, my room was upgraded to a suite for free.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your recognition and evaluation of our hotel services! We will continue to provide a high-quality accommodation experience, including delicious catering services, comfortable travel pick-up services and objective travel itinerary guides. The hotel has launched new afternoon tea and desserts. We hope you will like it. If you have any questions or need help during your trip, please feel free to contact us and we will serve you wholeheartedly. Thank you again for your support and trust
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Guest User
Mochen Smart Double Bed Room
Stayed in Aug 2024
Family
11 review
4.0/5
Very Good
Posted on Aug 9, 2024
The environment is pretty good, but during the peak season, prices are high and housing is tight.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel and giving us recognition and encouragement. The hotel adopts a wild and luxurious design style, allowing you to enjoy tranquility in urban life. At the same time, the hotel is located in the center of Dunhuang, with convenient transportation and on-site dining. With a history of 30 years, it is the research and development base for Dunhuang specialties. Looking forward to your visit again
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Guest User
Mochen Smart Twin Room
Stayed in Jul 2024
Family
3 review
3.0/5
Posted on Jul 29, 2024
The room is newly renovated and the environment is average. We checked in on July 27 and the unit price was 780 yuan/day. The layout of the room is not reasonable. There is not even a shelf for towels when washing your face, and there is no place to put clothes in the shower... Decoration We only consider the aesthetics but not the practicality of living.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Dunhuang Fuguo Hotel and giving us your valuable feedback. We also sincerely apologize to you. It is our biggest regret that you did not have a wonderful stay experience during your trip to Dunhuang. , we deeply apologize for this. At the same time, we must learn from experience, solve problems specifically, and add more humane facilities and equipment. We look forward to your next visit and giving you a perfect stay experience! Finally, I wish you a happy life.
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Kafeidiandejinjin
Moquan Smart Triple Room
Stayed in Jul 2024
Family
21 review
5.0/5
Outstanding
Posted on Jul 28, 2024
The room is large, the location is very good, the hygiene is very good, and the service is very good. I was given 8 bottles of water at once, which met the needs of the whole family. However, there was no humidifier in the room, and breakfast ended too early, so I had to get up early.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for choosing to stay at Dunhuang Fuguo Hotel and giving us your valuable review. We also thank you very much for your valuable suggestions. We will make changes immediately, start from the problem, and do our best to create a perfect hotel for guests from all over the world. stay experience. The hotel has complete facilities, and all room types are equipped with small refrigerators, humidifiers, and smart configurations throughout the house. We look forward to seeing you and your family come again. Finally, I wish you a happy life!
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Guest User
Moshe Ancient Luxury Twin Room
Stayed in Jul 2024
Family
2 review
4.7/5
Amazing
Posted on Jul 27, 2024
I want to give full marks, but I'm afraid of being proud. The room is clean and bright, with complete facilities and convenient transportation. You can walk 1.8 kilometers to the night market. The service is also very considerate, everyone is very enthusiastic, the front desk service attitude is very good, and they take the trouble to answer our questions. The breakfast is rich, and even if the meal exceeds the time, the guests will be helped to save the meal for the sake of the guests. A very humane hotel.
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Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Dunhuang Fuguo Hotel and giving us your valuable review. We will continue to work hard to provide guests from all over the world with a better stay experience. At the same time, we will continue to work hard to improve humanized service standards. We look forward to your next visit with your family, and we will spare no effort to give you a wonderful trip to London!
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Anonymous User
Mochen Smart Double Bed Room
Stayed in Jul 2024
Solo travelers
22 review
5.0/5
Outstanding
Posted on Jul 28, 2024
The location of the hotel is very good. It is very convenient to go everywhere. The service attitude of the staff is good.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for choosing to stay at Dunhuang Fuguo Hotel and giving us your valuable review. The hotel is newly renovated and upgraded, and the whole house is smart. There are many room types for you to choose from. Each room type has a unique design style. The hotel is strategically located, convenient for travel and parking. It can provide free airport pick-up and other services. If you If necessary, you can make a reservation with the hotel front desk one day in advance. We look forward to your next visit and hope that our next encounter will bring you a perfect stay experience. Finally, I wish you a happy life!
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Guest User
Moshe Ancient Luxury Twin Room
Stayed in Jul 2024
Family
17 review
5.0/5
Outstanding
Posted on Jul 28, 2024
The service was excellent Hygiene: very clean Environment: good location
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for choosing to stay at Dunhuang Fuguo Hotel and giving us the highest rating. Your encouragement is our greatest motivation. We must not forget our original intention and insist on providing good service so that our guests from all over the world can have a better experience. Enjoy your stay and we look forward to your next visit. Finally, I wish you a happy life. The hotel has gradually improved various facilities and equipment, and improved standards of humanized services, transportation, travel consultation, etc.
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Guest User
Moshe Ancient Luxury Twin Room
Stayed in Aug 2024
Family
9 review
5.0/5
Outstanding
Posted on Aug 8, 2024
Overall, the hardware is decent and the service is good.
Original TextTranslated by Google
Response from Property: Dear guest, we are very happy to see your affirmation of our hotel. We will continue to provide you with the best quality service to let you have a wonderful journey here. The hotel is located in the center of Dunhuang, next to the Dang River style line. When evening comes, you can stroll along the river and watch fountain movies with the local people of Dunhuang. The hotel has convenient transportation. It only takes 15 minutes to visit Mingsha Mountain Crescent Spring and Mogao Grottoes. Upon arrival, it only takes 20 minutes to get to Dunhuang Airport. The hotel provides airport pick-up service. If you need it, please make an appointment in advance. We will provide you with high-quality service. Thank you again for your support and affirmation!
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Guest User
Moshe Ancient Luxury Twin Room
Stayed in Jul 2024
Family
15 review
4.2/5
Very Good
Posted on Aug 3, 2024
If you have a late breakfast, you have no choice.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Dunhuang Fuguo Hotel and giving us your valuable review. At the same time, we also thank you for your valuable suggestions. We will not forget our original intentions and continue to work hard to serve every distinguished guest staying in the hotel. The hotel has well-equipped facilities, free parking, convenient travel, and rich breakfast. The hotel's catering is authentic Long cuisine, and the taste can be adjusted in advance according to personal preferences. The hotel's breakfast buffet is open from 7:00-9:00 in the morning, so eat on time!
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