Guest User
January 14, 2024
We were part of a Shearings Coach party at the Argyle from 23 to 27 December. This hotel appears to be run on a very low budget! The Christmas decorations looked very old and tired. The one bar was poorly stocked with appropriate glasses to serve whiskey or any drinks other than wine, beer or cordial. There was a lift available but it was slow, noisy and unfortunately had to use it because of mobility issues but when used, was glad to get out safely. (do the hotel have it serviced and certificates available?) The main issue for our 1 star review was the food. The food was no way delivered by a professional Chef of hotel quality, even 3 Star. Breakfasts were ok but the plates for hot food were cold, hence breakfast choice went cold very quickly. Fried eggs swimming in oil, overcooked scrambled eggs. Dinners were average, nothing special but Christmas dinner was terrible. On Christmas Day - Breakfast was 8.00am and 'Traditional' Christmas dinner was 3.30pm so we were hungry. Picture plate - mashed potato in the middle, sliced turkey on top, 2 roast potatoes, 2 pigs in blanket, sausage ball, and frozen sprouts on top, gravy, no other veg. The starters/deserts all appeared shop bought. Spoiled our Christmas totally as was not 'traditional, or of good quality'. The Hotel had other guests in their Rio restaurant for Christmas dinner, we assume they were given a different dinner to us or they would not have paid and walked out if given the same meal as we received. We had no option. Positive notes - the room was good for a standard double, (not a suite as named). Bed was comfortable, facilities good, room clean. The few staff working were overworked as not enough staff to cater for the number of people in the hotel. Albeit they were polite and worked hard.