The hotel was nice and convenient but we had no hot water. Had to call front desk twice and surpassingly they fixed but in the morning when we ran water there wasn’t any. Toilet was not flushing properly and water would run all the time. Asked at the front desk how to get to bus station to go to Mazatlan only to be given ‘wrong information. All in all it wasn’t good experience with hotel (he spoke English, very disappointing). Durango is nice city but English isn’t spoken very much. People were lovely and friendly. No complaints with the city.