Ramada by Wyndham Rome/Verona

I did not stay at this property after I was approached by two different people from the streets, asking me for money while I was unloading my car. One of the individuals then walked into the the hotel in the rear of the building, after I gave a No for an answer. Did not feel safe here.

We stayed from may 15th to may 20th and was told cleaning services are every 2 days we didn't get any cleaning services till 4pm on the 19th after calling multiple times through out the stay to see when they were gunna clean one time it was cleaned and never even swept got clean towels 1 time for the price that we paid I would think it would of been cleaned every day or at least every 2 days like we were told not very happy at all

Terrible looking. Run down. Think people live there. Never walked into room. Got scared after check in and even though I literally went to my car and went back into lobby and said it was too unsafe and dirty the man would not refund any part of the money paid. I NEVER even walked in room and had key 10 mins and he would not help me out!! Absolutely terrible!

Dirty. Stains on comforter. Dirty floors. Garbage under the bed. Mold in shower.

Next to busy road. Noisy all night. People screaming and picking from dumpster outside. No coffee. No breakfast. Expensive for the lack of amenities

This hotel was dirty and outdated. Tile was cracked. It felt dangerous to be there. It smelled bad. The bathroom is tiny.

When I went to have a shower, the shampoo bottles were half full which means the maid didn’t replenish them. Also there was no Kleenex in the bathroom. The maid also didn’t clean our room when we left, we came back to our garbage still full and no clean sheets/towels. There was very little staff and they were hard to find so it was difficult to speak to someone to resolve these issues.

Was not happy with the front desk. I have been staying here for weeks during the week due to my job. I was booking my stays thru *******. This time the ******* site was down. So when I called the front desk they gave me a rate which wasn't as good as Expedia's. However, when I arrived to check in the rate was incredibly higher yet. When I asked to speak with a manager I was told that there wasn't anyone on duty that could help me at that time. I would not come back and stay here however I needed too due to my job. Hopefully this stay is better then the last.

This property was very dirty. Rooms had mold in the bathroom. Sheets on the bed were dirty with whatlooked like blood stains and the chair was dirty and fabric coming off.